Why do we offer this service?
As a web-based company, we understand that you might want to see your wedding band or engagement ring before you commit to buying it. Our 'try before you buy' service enables you to try on a selection at your leisure, and choose the ideal ring for you. You might want to see a range of shapes and weights, or check the detailing on the engagement ring mount – if so, then this is the service for you.
How does it work? – Wedding bands
We will send you an un-hallmarked silver replica of each ring, in the size and shape you request. If we for some reason do not have the exact wedding band you have asked for in stock, we will substitute it for something similar, whilst always ensuring that you get sufficient selection to make your decision. Please also be aware that we do not stock samples in special finishes, or of diamond-set wedding bands. Click here to browse our range of wedding rings.
How does it work? - Engagement rings
Samples of engagement rings will be silver replicas with a cubic zirconia in place of the diamond, to give you an idea of the detailing on the mount and of how the overall ring will look. We offer samples of most of the engagement rings we sell – others can be made to order but this may take up to 4 weeks. Click here to browse our range of engagement rings.
How do I order a sample ring?
Simply browse the website and select the ring you want, as if you were choosing the real thing. Then, instead of selecting 'purchase', choose 'order sample' instead. You can choose up to 10 wedding ring samples, at a cost of £1 per ring (ex VAT), plus £10 to cover postage both ways. Engagement rings will cost £5 per ring (ex VAT), plus postage as above.
How long will my samples take to arrive?
The samples usually take five working days to be delivered to you, to a maximum of two weeks at busy times of year. They will be sent with a pre-paid envelope for you to send them back to us, and we ask that you do this within two weeks. It will not usually be a problem for you to keep the rings for more than two weeks – we know people often need time to make the right decision – we just ask that you give us a call to let us know.
How do I return the samples?
Simply package the samples in the pre-paid envelope and take this to your nearest Post Office. They will courier the parcel to us, and give you a tracking number - please keep hold of this just in case the parcel does not reach us.
Terms and conditions
Please click here to read our Terms and Conditions
We expect all sample rings to be returned within two weeks, unless otherwise agreed. If we do not receive them, or a corresponding Royal Mail tracking number, within this timescale, we will charge the full value of the rings to the credit/debit card used to place the order.
If we do not have the exact sample you've requested in stock, we will substitute this for a similar ring. We will always try to give you ample selection to make your decision, and always send as many rings as have been paid for.