Buying online can be a daunting task, ensuring you have ordered the correct size, can you be confident the item you are buying will look like it does on the website; all these thoughts make online shopping an intimidating task.
Here at Wedding Rings Direct we like to think we can put your mind at ease. With our Sample Service, buying online from us is easy and hassle free and you can be 100% sure the ring you have ordered will fit and be made to your specific requirements.
What is the sample service?
Our sample service allows you to:
What are the samples?
Our sample rings are sterling silver replicas of our wedding ring and engagement ring range – covering depth, profile and size.
Most rings displayed on our website do come in the sample range, look out for wedding rings with the PWR code, engagement rings displaying ENG and shaped rings with code SHW. These codes mean this ring is available from the sample service.
What if the ring I want isn’t displaying the ‘order a sample’ icon?
If the ring you like isn’t displaying the ‘order a sample’ icon, take a note of the depth, width and profile of the ring you like and order a sample via our plain rings section instead. This way you can try something similar on in the comfort of your own home.
How do I order the sample rings?
Ordering your sample ring couldn’t be easier. Once you have selected the ring you like from our site, create your ring by completing the section on ring size, profile, metal, finish and underneath you will see a box displaying “order sample” to the bottom right of the page.
This will take you through to the Samples Page where you can add the ring to your basket. You can choose up to 10 rings priced at £2.40 each for plain rings (£6 for engagement rings). This includes free delivery and returns envelope.
How long do the rings take to arrive?
Samples are usually dispatched within five working days, via Royal Mail 1st Class. At busy periods, it can take up to two weeks to dispatch the samples, but keep an eye on your emails as we work hard to ensure they are delivered to you as quickly as possible.
How long can I keep the samples?
All samples must be returned to us within one week. Simply package them back up in the pre-paid envelope and take them to the Post Office, who will give you a receipt with a tracking number, this is your proof of delivery so keep it safe until you see an email from us confirming we have them back.
If you feel a week is not long enough, this is not often a problem; we understand buying a ring online can be daunting and it is as important to us as it is you that you get it right. We want you to feel comfortable buying from us and be sure the ring you choose is right for you.
The Sample Service is in place to ensure you are happy with the choice, size and style of ring you are purchasing. We know how important it is to get it right; after all you will be wearing the ring for the rest of your life.
We make all of our rings to meet your specification, so you can be sure what you see is what you get. Click here for more information on our sample service.
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