A notification e-mail will be sent when the package is dispatched.
For security purposes rings are sent in a plain package without reference to the type of items being sent and without reference to our company name . They come with an information and returns leaflet and in a good quality box. Please note, your invoice will be sent via email in order to avoid unnecessary cost to the environment.
Free Signed for tracked recorded service arriving within 2-3 working days.
Free fully insured Special Royal Mail delivery service guaranteed by Royal Mail to arrive the next working day before 1 P M.
Saturday delivery is not guaranteed, but it is 95% successful. If there is nobody available to receive a parcel Royal Mail will leave a card through your door so that you can collect the package from your local Royal Mail depot or re-arrange delivery.
Please allow extra time for deliveries outside of the U.K, which are sent via Fedex International Priority service, or DHL Express.
In the event of any order regardless of value being sent out within 2 weeks of the notified planned date of your event it will be sent by Royal Mail Special delivery next day guaranteed at no extra cost.
The estimated delivery date is indicated for each individual product when it is viewed on our website. If you are unable to select an express option on the ring you are interested in, please give us a call on (0044)1273 696 515. Please have the product code and details of the ring you would like to hand, we will then be able to check with the workshop as to how quickly we can make your ring.
Please note that you are paying for the items to be made quicker, not for a faster courier/delivery service.
If the order is made before 11am on day one, we can deliver before 1pm on day three (working days).
If the order is made before 11am on day one, your item will be with you by 1pm on day five. (working days).
If the order is made before 11am on day one, your item will be with you by 1pm on day six (working days).
If the order is made before 11am on day one, your item will be with you by 1pm on day seven (working days).
When you pay for the faster manufacture service, you pay to have your items prioritised by our workshops. The delivery time-scales are still estimates, so you may receive your rings a day earlier or later than expected. Each item is made to order and must go through a complex and delicate manufacturing process. Please let us know if you are ordering your rings within a few days of your wedding so we can make sure the rings are with you on time! We can not be held responsible for failure to deliver goods ordered within a few days of your wedding, however we will do everything we can to meet your estimated delivery date and update you should there be any changes to it. Deliveries to non-UK addresses may take a little longer, to allow for the transport time.
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