A titanium diamond wedding ring with a polished central band and matt finished edges, with three diamonds running along the polished central band. The stones are 0.01 carat making a total of 0.03 carat, an appealing design also available without diamonds, this is part of a matching set.
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product:
Ring was exactly what I was looking for.
Service:
Service rating : Excellent customer service, emailed and asked if the information engraved on ring was still correct, due to the coronavirus we had to change the date of our wedding. Changed it with no penalty fee. Highly recommended.
Product:
Nice ring, engraving good & a good fit
Service:
Service rating : Very happy with service. Ring & engraving is lovely.
Product:
Delighted with my ring, true to the image and the free sizer ensured a perfect fit.
Service:
Service rating : Faultless service, attentive and helpful, it was a real pleasure buying from you. So happy with my ring, something different!
Product:
looks great
Service:
Service rating : excellent
Product:
Same as above...
Service:
Really liked the rings that we ordered and the engraving is lovely. The only negative comment we could pass on would be the packaging it was delivered in - could do with some padding in the package as when it was delivered the bag was ripped and the box containing the rings was fairly damaged but no damage to the rings! But of course this is the delivery service because we all know most delivery companies play football with their packages before they deliver them! Overall excellent service! :-)
Product:
No feedback provided
Service:
Fantastic and professional service - highly recommended and thank you for our beautiful wedding rings
Product:
Exceeded expectation. Very lovely and very comfortable. Many thanks
Service:
Initial telecon was very helpful and I was kept informed through out the process . My ring arrived earlier than the delivery date given too.
Product:
Feels sturdy and solid, and looks great! Exactly as I had hoped!
Service:
After getting the message that the ring might or might not be delivered on time, it came more than a week early. Awesome!
Product:
No feedback provided
Service:
Thank You for the speedy service, this was to replace my lost wedding ring. Much appreciated.
Product:
amazing wow
Service:
didn't expect delivery to be so fast brill
Product:
I love my wedding ring! Its beautiful and the packaging is lovely too.Great price too. Thank you!
Service:
Great communication and very quick delivery
Product:
Really happy with the ring.
Service:
WRD kept us up to date and no issues occurred.
Product:
Ecstatic with my ring
Service:
We visited the company in Brighton where we were made very welcome by friendly and helpful staff. Excellent customer service.
Product:
Beautiful finish. However, I think it should be slightly narrower than the matching groom's ring.
Service:
Excellent service, rings delivered before estimated delivery date.
Product:
excellent fit and looks great
Service:
The rings arrived within 6 days of ordering them and were presented in a lovely box
Product:
The rings are beautiful and they fit perfectly too. The box is great as well.
Service:
The service was great, we had information e-mailed to us every step of the way. Thanks for everything.