7 reviews
A very impressive 3mm wide ring hand carved decorative ring. The carved forget me not design runs around the entire ring. *** Please be aware that this design could change slightly due to it being the artists impression of the illustration shown***
30 day money back guarantee
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We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 5 out of 5 based on 7 customer reviews
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Good Customer service, I had an enquiry at one point and received prompt and friendly answer
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The ring itself was lovely and arrived in a very timely manner.
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Service rating : Service was very good with staff easy to reach and very helpful. Ring size samples came very quickly and was invaluable.
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Loved the ordering system, but also when I had question I rang them and they were friendly and helpful. So pleased with ring, have large fingers and find it almost impossible to get a ring which is feminine.
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Great service, had a one to one appointment at their Brighton showroom and given lots of time to look at the rings we were interested in. Very friendly service - although location in an old office block is a bit odd!
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This is a beautiful wedding ring, exactly as shown in the picture. I used the sample service to find the exact shape and size I wanted and had the design put onto that one in my peferred metal. I love it, I think it's the perfect ring. I'm very happy and haven't seen anyone with anything similar.
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Service rating : Faultless service from very helpful staff. Despite having to pay for samples this service is invaluable in terms of getting the perfect fit for your ring. I cannot recommend this company enough.
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I couldn't be happier with my wedding ring. It's even prettier in person than in the picture. Because I wanted a platinum band I struggled to find anywhere that sold engraved platinum wedding bands on the high street. So you can imagine how happy I was to find that Wedding Rings Direct offered this and I couldn't be happier with it.
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Service rating : Excellent customer service from Wedding Rings Direct. I called them a number of times after ordering several batches of samples and each time the person I spoke to was very helpful and very friendly. Always willing to answer any queries or go the extra mile for you. Highly recommend them.
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My ring was the perfect size and every bit as beautiful as on the web site. I would have no hesitation in purchasing again, and would recommend you to others.
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Service rating : I needed the item quickly for an anniversary. The service was absolutely fabulous. My ring arrived when promised and I was able to take it on our anniversary holiday.
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