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3mm Shaped Wedding Ring

SHW-0003

2 reviews

£477.03

Reviews

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Product rated 4.5 out of 5 based on 2 customer reviews

Product

Just perfect, fits and looks amazing with the engagement ring.

Service

Service rating : Absolutely amazing service, we tried a few samples which in itself is a fantastic touch, we thought we'd order something we thought was like a sample but to the credit of WRD they called us and pointed out the difference between the samples and the ordered ring, hence we got another sample and my wife to be hated it... So we chose a different ring which is absolutely perfect and we couldn't be happier. Thank you so much and also saved a few quid in the process ! Win Win

Product

No feedback provided

Service

fantastic service, great help

Our Reply:
Many thanks for your feedback. I'm really sorry to hear that you are disappointed with your ring. It is hard to determine the cause of the wear without seeing the ring, however anything that is as hard or harder than your ring, such as a metal door handle may mark it, meaning that as soon as you start wearing your ring, it will show wear almost instantly. Unfortunately no metal is impermeable to wear and tear, even Platinum, which is the hardest and most durable precious metal. Anything your ring comes into contact with may mark it. The most surprising items can have an effect on your jewellery, e.g; Keyboards, mugs, door handles, chairs, cutlery and even telephones can affect the surface too. All our precious metal rings are hallmarked by an independent body, known as the Assay Office. There are four in this country that legally hallmark every UK made precious metal item. During this process, the ring is tested in a lab to ensure it's quality is up to standard, and is then only hallmarked if it passes these tests. Please be assured that the quality of our precious metals are no different from that of any other jewellers. We of course want all our customers to be happy with their purchase, and we would be more than happy to inspect and determine the causes of the scratches. If you would like to send the rings back for inspection, then please do to: Unit 1, Level 4 New England House New England Street Brighton BN1 4GH Once we have the ring back we can advise you further. Please also free to give us a call should you have any queries at all. Kindest regards Olivia Burgess Head of Customer Services

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Estimated delivery date

Wed, June 19, 2024

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Need some help?

Choosing your wedding ring couldn’t be easier with our easy to use sample borrowing service. Order up to 10 silver ring samples to try on at home for only £1 per ring including delivery and postage back to us.

SPECIAL OFFER - Order 3 ring samples and get 1 FREE!

We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. The item must be unworn, received back in its original condition, and with all original documentation and packaging. Please note that an item becoming scratched whilst worn does not indicate that the item is faulty.

Bespoke items, laser engraved items, shaped rings, and rings received back after the 30 day returns window will not be eligible for refund. In rare cases when we do accept these items back, they will usually be subject to administration/restocking charges. We make every ring to order, so will not process an exchange for the same item in a new size. Please follow our resizing procedure if you require a different ring size. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.

In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.

Refunds will be made within 5-10 working days by the original method of payment.

We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.

Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.

In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.

Refunds will be made by the original method of payment.

Returns address:

Unit 1, Level 4, New England House
New England Street
Brighton

[email protected]

A shaped wedding ring that will fit around most princess cut diamond engagement rings. The slight "V" shaped design allows the square princess cut to sit flush to the wedding ring. The band is at its widest point of 3mm at the pinnacle and reduces to 2.7mm at the at the base. This design is very similar to the SHW-0990 but has more of a rounded edge.

ABOUT US

A FAMILY BUSINESS

Wedding Rings Direct are based in Brighton

WRD was started in the year 2000 by Anthony Edwards as a legacy for his sons, Alex and Douglas. With over 50 years of experience in the jewellery industry, Anthony began WRD as an antidote to overpriced high street jewellers. Our business model bypasses middle men, and passes on savings to our customers. We aren’t your average online business. Every ring that leaves our workshop has been handcrafted for a specific customer, finished to the highest possible standard, using the best quality materials. Buyers can feel confident that our friendly, dedicated customer service team in Brighton ensures that your rings go through a robust quality control process.