This is the diamond set ring in the image, for the plain band please follow the matching item link below. The ring is 6mm wide, set with 12 stones, has a satin finish on one side and is polished on the other, separated by decorative grooves.
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Unit 1, Level 4, New England House
New England Street
The stones were smaller than I expected, but for the price we paid - a very small grumble!
Friendly and helpful at every step of the way! Anthony was amazingly patient and ensured we got exactly what we wanted - a very big THANK YOU