This wedding ring is a simple flat ring with a textured centre that is flanked by two millgrain borders and two brilliantly polished edges giving a beautiful combination of textures.
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Unit 1, Level 4, New England House
New England Street
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First time shopper. Customer service excellent. Easiness to navigate their website is great. A++ Would recommend to create a log in for clients, so we can follow the order closely.
I am absolutely delighted with my Deseo finish Wedding Ring, but having already had a ring from this company, I knew I would not be disappointed. Highly recommend Wedding Rings Direct.
I received First Class service from the first contact with the company. I even received a reply to a question I posed on a Sunday!
the ring is lovely and just how it was described on the internet i am really pleased with my purchase and would recommend wedding rings direct and won't hesitate to use them again when i am looking at eternity rings
the company and service was excellent delivery was estimated to be the 22nd august 2014 which i was happy about,as i didn't order the ring for my 30th wedding anniversary on the 18th of august in time but to my delight the ring arrived on the 15th august thankyou