The angled, flat diamond skimmed edges highlight the brushed satin centre of the band. Please note the image shows a court profile
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product:
Brilliant from start to finish. Answered all my questions, price was great and delivery was also timely. Would highly recommend them to anyone. Although i should say I've not worn the ring yet so cant vouch for quality yet.
Service:
Service rating : Brilliant from start to finish. Answered all my questions, price was great and delivery was also timely. Would highly recommend them to anyone. Although i should say I've not worn the ring yet so cant vouch for quality yet.
Product:
No feedback provided
Service:
Sales Reps at the wedding show were good. However after sales could be better, in terms of updating customers on eta of their rings
Product:
Looks great and exactly what I wanted at half the price in the shops
Service:
Great service with excellent communications