1 reviews
This is the diamond set ring in the image. A 4, 5 or 6mm wide medium flat band with a satin finish on one half and a polished finish on the other with a line of 0.005ct brilliant cut diamonds on one edge.
30 day money back guarantee
Cheaper than the highstreet Visit our showroom
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 5 out of 5 based on 1 customer review
Product:
No feedback provided
Service: 
I would have liked to be able to see the actual ring that I wanted to order when we visited the showroom. The communication about date of delivery could have been better.
Our Reply:
Hi there, Many thanks for your feedback. I'm really sorry that you were unable to view the ring you intended to order when visiting us in the showroom. Because we make all of our rings to order, we therefore only hold samples of our plain silver bands, shaped wedding rings and selected engagement rings. We are also be able to show some of our finished rings, in the various metals we provide, and a small selection of our diamond-set or decorative rings. By making to order, keeping our stocks low and not having a shop, it allows us to keep our running costs down; which in turn means we can pass these savings onto our customers with competitive prices. I am really sorry if this was not made clear to you when booking your appointment. I will be ensuring that training is set in place to make sure all members of staff are informing our customers of what we have available to view in the showroom so as to avoid disappointment. I hope that despite this you are pleased with your purchase and enjoy wearing your ring! Kindest regards Olivia Burgess Head of Customer Services
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