Two polished grooves following the contours of the band separate the satin surface of the edges and centre of the ring. Please choose your item metal and see below the image for the metal colour.
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product:
The ring looks so good and is of great quality. Very happy with all of the customisation options.
Service:
Service rating : The team has been so helpful throughout the process of getting my ring; there was only a few weeks left before the wedding (as I had looked somewhere else before hand and had issues). I would have given a 5 star review but they did initially send my final ring in the wrong size (about a week before the wedding), but they had sorted the size issue and I had received it in the correct size within 2 days. I would certainly recommend.