Fine diamond cut flicks create the illusion of a never ending fountain flowing around the band
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product:
Great ring. Love it. Great service too.
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Service rating : Excellent service. Helpful and reliable.
Product:
Exactly matches my engagement ring of 42 years ago
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Service rating : Excellent service,checked on delivery date to make sure it was in time.Would use them again but hopefully not have to.Would certainly recommend them to others.
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The wedding ring I purchased is perfect for want I wanted. I did not want a plain gold band but something with a diamond cut pattern on and this is perfect and I loved their trial service where you could order rings to ensure you purchased the right size and the different styles of wedding ring. I never knew there was so many different types of ring you could purchase apart from D ring or a Court ring and this allowed me to make a decision as to what style of ring to have. In the end I chose the court ring with this diamond cut on. So ladies if you don't want a plain wedding band then this is the ring for you - it is a lovely wedding band.
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Very good customer service from start to finish, sent out 2 rings for my wife to try before she made up her mind. Constantly updated you by e-mails and text messages how the order was progressing. Competitive pricing. Would definitely use this firm again. I wish all firms looked after you like this, as you were made to feel special the way they looked after you.
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The quality is outstanding, the fit perfect and the design is even more beautiful than the photos.Such good value for money and it arrived within 2 weeks. Couldn't be happier and there is nothing more I would want from my purchase.
Product:
Lovely ring - just that bit different. This particular finish makes the ring sparkle. Wife very happy showing it off.
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Service rating : Great website. Easy to choose the perfect ring from the wide range available. If you ask for the size gauge be sent to you in advance it will fit perfectly too! Me delighted as was my wife.
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Lovely ring with a good weight, thank you
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Service rating : Item ordered received before the date specified and it was packaged well.
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Excellent quality and perfect for my wife
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Service rating : Very professional service, excellent product and you have made my wife very happy
Product:
Love the ring! Very unique! Would highly recommend the website to anyone
Service:
Superb website and flawless service