2 reviews
This ring is 4mm wide and is set with a 0.05pt princess cut diamond. The ring seems tension set but the stone is supported from underneath by a bezel.
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We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 4.5 out of 5 based on 2 customer reviews
Product:
Really pleased with my purchase, it is just has I imagined it to look like. Hope my hubby likes it.
Service:
Excellent service, amazed how quickly ring arrived. Ring is beautiful however anniversary is not until the 19th so my husband of nearly 25 years has not seen it yet. Overall a really good company that is on the ball. Thank you.
Product: 
Wish I'd ordered bigger diamond. Picture on website perhaps a little misleading.
Service:
Fast service. Very pleased.
Our Reply:
Hi there, Many thanks for your feedback. I have passed your comments onto the photography department and they will be looking in to the product to ensure that it is correctly represented. We are constantly working on how we can improve our product listings and take feedback such as yours very seriously. Please feel free to give me a call on 01273 696 515 if you would like to discuss this further. Kindest regards Olivia Burgess Head of Customer Services
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