A exquisite designed half eternity ring which is set with 23 x 0.01ct HSI1 graded diamonds making a total carat weight of 0.23ct. The diamonds are set in a central channel in this 1.5mm wide ring.
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product:
Another beautiful quality product which matches my engagement ring perfectly. Unfortunately it is not possible to order sample eternity rings, however the plain samples helped to give an idea of the look and the finished product is exactly as pictured on the website.
Service:
Very organised and well run business. I spoke to a number of sales representatives and they were always quick to answer the phone and were very efficient and friendly. Sending out sample rings is an excellent idea and we were very happy that WRD put in a few extra in different sizes at our request without paying extra. The rings arrived a few days before their scheduled date and are of a very high quality. We are very impressed and will definitely be recommending this service to others. A few comments for improvements: 1) The wedding ring sizer is very difficult to use and not very accurate as it is bendy plastic it is difficult to know whether a metal equivalent will fit over your knuckles! 2) The eternity rings section of the website has a vast collection and is very difficult to navigate. It would be helpful if you put more filters in there so that the search can be narrowed down more. 3) The wait in between the order and the delivery of rings was a bit anxiety provoking. It would be useful if you could have given us a couple of courtesy emails/calls, even if it was to report that everything was on track.