Fine, rough brushed effect, running around the band is highlighted by the concave groove, which is off set from the centre of the ring.
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product:
poor quality
Service:
Service rating : Service was good. However the ring deteriorated within a few days...on our honeymoon! Would not recommend buying!!
Product:
Brilliant, looks and fits perfectly
Service:
Service rating : For me the experience was great. Having used almost every service: ring size service, sample service all the way through to buying my wedding band. Throughout I've had clear communication and now having received the ring I have to say I delighted with the quality. Thank you
Product:
Great fit and as pictured.
Service:
Service rating : Overall excellent customer service - prompt response and dealing with issues we had with delivery. Rings arrived in very good condition and packaging! Will definitely recommend Wedding Rings Direct.
Product:
Excelent exactaly what I asked for
Service:
EArly delivery of the ring - perfect ecxellent service