22 reviews
A Court wedding ring that is round on the inside and round on the outside. This ring is a 2.5mm light weight ring meaning it has an average depth of 1.3mm and is 2.5mm wide. If you are unsure which profile will sit best with your engagement ring, why not use our try before you buy service. Look in the customise your ring section for engraving and a selection of different finishes. Not sure which profile or size is best? Why not use our try before you buy sample service.
30 day money back guarantee
Cheaper than the highstreet Try before you buy. Order a sample Visit our showroom
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 4.9 out of 5 based on 22 customer reviews
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Exactly what she wanted. Sample service makes a big difference.
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Service rating : They were very helpful, patient and full of good advice. Very reassuring too with regard to timescales and delivery updates.
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Quick and easy to order the rings. Fantastic updates the whole way through our wedding rings direct experience. Would recommend to anyone. Thank you.
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I thought it was very good service
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Service rating : quick delivery
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All round great. Cheaper than the high street and well looked after.
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Engraving is also beautiful - thank you!
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Service rating : Quick delivery too!
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Excellent service all round. I needed some wedding rings quickly, they were very helpful with their online chat. Rings came quicker than promised. Rings were of excellent quality. Thank you very much!
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Excellent
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Service rating : Excellent
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My ring is beautiful and exactly what I was looking for, can't thank them enough
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Service rating : Company are very professional, order was sent in a timely manner and communication was excellent. Always kept updated on what stage my order was at. Sample service is excellent.
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Perfect just as we expected, again great value. Looks gorgeous and will look great forever.
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Absolutely amazing service. Fast delivery and creation of ring. This site offers quality products for an amazing cost, saved us so much money on rings. I will recommend this site to all my friends.
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I only wanted a thin lightweight ring and found it hard to find one on the high street. The one we bought from Wedding Rings Direct was just what we were looking for and suited me perfectly. Excellent quality, fantastic price & very well presented, highly delighted with purchase.
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Wonderful customer service, very eager to help. Website easy to navigate with a very varied, wide selection. I would highly recommend this company, perfect service from start to finish.
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Really good
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Great - as usual!
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The product I received was everything I expected and more... couldn't be happier.
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Excellent customer service and swift response to queries.
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Really liked the sample service
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Perfect
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Great service, great range of products, fantastic customer service and fast delivery. Highly recommend them. ++++
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Beautifully finished and fitted slightly on the larger size of our order.
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Amazing service! From initial meeting with Olivia to find out our requirements to being kept up to date and informed to the final stage receiving our rings. If only every shopping experience was this good!
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Service could be faster, but I had no problems.
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Fast order with good communication with staff
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Great product at a great price
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Very good, kept me informed about the delivery date
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Prompt. All communications polite. Only one small blemish. The web site makes a big thing about getting the rings done on time but does say that somethings are out of it's control. However I was called to see if I wanted to gurantee delivery by paying more. How can paying more suddenly help! Fet like it lacked a bit of integrity for a moment there but really everything has been fine. Arrived 5 days later than advertised but in time for wedding.
Our Reply:
Many thanks for your comments. As you have said, we say on our site that our time scales are only estimated due to the fact that we manufacture all our rings to order and have to be prepared for all eventualities within that process. When a customer places an order and the estimated due date is close to the event date they have entered, we will give these customers a courtesy call to make them aware of how we work and that their estimated due date is unfortunately not guaranteed. At this point, if we are able to offer an express manufacture, we will give this option to the customer. This means that your order will be leap frogged to the front of the cue in the workshop, and prioritised at all stages of the manufacturing process, including casting and hallmarking. The extra charge for this is to cover the costs incurred for this express manufacture service. If opting not to go for an express manufacture, we will keep a very close eye on the order and keep our customers updated with any delays as soon as we are made aware of them by the workshop. We feel that this way of working is much better than promising a due date that we potentially then cannot keep as this is in turn misleading to our customers. I hope this helps to explain the manufacturing process and the express manufacture service. Please do feel free to contact us on 01273 696 515 if you have any queries at all. Kind regards and best wishes Olivia Burgess Head of Customer Service
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I am absolutely delighted with it..the ring fits perfectly it is a wonderful compliment to go with my engagement ring. I can't wait to wear it everyday!!' Thankyou!!!
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I have been so impressed with the service I received. I didn't receive a specific delivery date so after about ten days I sent an email just to enquire for a rough date. I got a lovely email back from Amelia who said I should have got an email to say it was being dispatched that day, which I did and the ring came the next day.
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