Anonymous review via Feefo
Perfect match! Thank you!
Service rating : A very good and quick service! It was a nice experience finding our wedding rings with WRD.
Anonymous review via Feefo
Ring is exactly what I wanted and exactly as discussed! The engraving on the inner face is perfect.
Service rating : I tried several samples which arrived quickly to narrow down my options, then had a face-to-face appointment to make my final decision - the salesperson was really helpful and informative, and there was no pressure at all! The ring I chose arrived before the delivery date I was given, and is absolutely perfect. Iâve already recommended WRD to a friend who is also getting married, and would recommend them to anyone else without hesitation!
Anonymous review via Feefo
Item exactly as described.
Service rating : Excellent, helpful service. And the ring arrived quicker than expected!
Anonymous review via Feefo
Fits really nicely and the variety in styles and finishes was ideal for us
Service rating : Great service, loved the sample service as meant we could be sure on sizes and styles before placing the order. Really good selection and they gave really clear communication. Having been initially hesitant about ordering our wedding rings online I can't recommend them enough.
Anonymous review via Feefo
The ring came exactly as was expected, faster than the delivery date we were originally given and it was in a perfect condition. The price is also great!
Service rating : Excellent. The trial ring service is a fantastic idea and after trialling the ring we ordered came quicker than expected! Great service all round.
Anonymous review via Feefo
Really good service, pleased with the quality and fit of my ring
Anonymous review via Feefo
The rings arrived really quickly and look and feel wonderful.
Service rating : Super easy website to use, especially customising plain rings. We'd used their sample service a few times and were given a discount, but this had expired by the time we got round to ordering the real rings - I got in touch and they gave me a new discount code which was really appreciated.
Anonymous review via Feefo
Very elegant ring, went for the 18k, court, mirror finish with roman laser engraving. Super happy!
Service rating : Satisfied with the communication when I got in touch, very clear and kept their word in term of timing and expectations. Really pleased with the looks too, looks very elegant and just what I was looking for.
Anonymous review via Feefo
Exactly as described; great quality.
Service rating : Great service and delivery; highly recommend.
Anonymous review via Feefo
Beatiful design and perfect fit
Service rating : Our experience buying our wedding rings from Wedding Rings Direct has been a fantastic one. They have a really good website which offers a very clear overview about all the different kinds of rings they offer and it is perfect for the non experience buyer. To chose our rings, we went to the showroom and Tom, with an infinite patience and wise advice, helped as to choose our rings over a period of almost two hours. We have never received a better treatment as customers! We received the rings on time and very nicely packed. We would definitely recommend them and will buy from them again the next time we need a ring!
Anonymous review via Feefo
Ordered many samples to get the correct shape/fit & final ring was perfect.
Service rating : Excellent service & very friendly.
Anonymous review via Feefo
Exactly what I wanted and the engraving looks amazing.
Service rating : Excellent service that I will 100% recommend, due to foremost the quality of the product and then the service provided. My ring was delayed a few hours until the following day and I received an email warning me of this and apologies up front for this minor inconvenience. On top of this the ability to put in my wedding date into the online form as to try and guarantee the ring was ready on time is excellent and very well thought out. I'm not one to have lots of rings, just needed a simple wedding band with engraving inside but if in the future I need to get a present for my future wife or other family, I would definitely go straight to your website. Plus I don't usually leave reviews but felt compelled. Thank you.
Anonymous review via Feefo
Really like the quality and style
Service rating : Prompt and good service. Called to clarify order and address.
Anonymous review via Feefo
Fits perfectly, very good quality.
Service rating : The sample service was very good, very friendly staff. When it came to ordering our rings, the checkout was quick and efficient. There was a one day delay and the team let us know this well in advance. The rings are perfect and we canât wait to wear them.
Anonymous review via Feefo
I wasnât spending much on my ring but the team still answered my many questions quickly and fully
Anonymous review via Feefo
Same as any ring you'd buy at any jewelers. Top quality.
Service rating : Cheapest ring out there and no compromise on quality or service.
Anonymous review via Feefo
Good value for money and identical to any high street purchase
Service rating : Excellent service from the website, through samples to final purchase. Very helpful when we needed to change the delivery date. Plus very competative prices! :-)
Anonymous review via Feefo
Much cheaper than i could find elsewhere
Service rating : Great price and arrived really quickly. Would def recommend
Anonymous review via Feefo
Really great, efficient and friendly service
Anonymous review via Feefo
Very comfortable fit. Highly recommeded
Service rating : Excellent service. We tried the sample rings first to see which style suited. That service was very quick and they also gave you a pre-paid envelope to send the samples back.I would highly recommend this service to anyone that is looking for their wedding rings.
Anonymous review via Feefo
As advertised. The packaging was also a nice touch.
Service rating : Excellent customer service. Very helpful throughout the process.
Anonymous review via Feefo
Beautifully done with the great quality!
Service rating : The bigest THANK YOU for an amazing team and especially wonderful Rita who made the impossible possible!
Anonymous review via Feefo
Anonymous review via Feefo
Service rating : Particularly liked that we could call and speak to someone for advice
Anonymous review via Feefo
Really happy with our rings.
Service rating : Really impressed with the service, from the samples to the final rings. I love how you can choose very last details.
Anonymous review via Feefo
great product. super fast delivery
outstanding service, sample service is really helpful
Anonymous review via Feefo
Excellent service all round, staff clearly know what they are doing.
Anonymous review via Feefo
Very happy - many thanks :-)
Really impressed with your service, and the sample ring to check for sizing is fab.
Anonymous review via Feefo
A nice ring, fits well and the inscription is good
I would use again, but would prefer to go to a shop to find sizes as the sizer is not accurate enough.. I had to pay for samples about 5 sizes to try to get it correct, this costs extra... It would be good if that cost was deducted from the full price.
Anonymous review via Feefo
So pleased with the rings and the whole process. Visited the Brighton showroom and everyone was fantastically helpful. Nice surprise that the rings came in such a nice box too.
Anonymous review via Feefo
Simple, classic and comfortable. What more can you ask for.
Friendly and prompt service resulting in beautiful rings that we will enjoy for a lifetime.
Anonymous review via Feefo
Beautiful product, exactly what I wanted and half the price of the high street!
Used the sample service to find exactly what I wanted. Couldn't have been easier.
Anonymous review via Feefo
Exactly what we wanted great quality
Very straight forward and fantastic customer service
Anonymous review via Feefo
Fits as expected and is comfortable
Well-priced, good service, good quality
Anonymous review via Feefo
The ring arrived a day later than expected and I was only informed of this on the day of the delivery.
Our Reply:
Hello and thank you for your feedback. We are very sorry that your ring happened to run a day over your estimated delivery date. As the majority of our rings are made to order, we give estimated delivery dates so as not to disappoint should the ring take a couple of days longer to make. We rarely go over estimated due dates, however, occasionally rings can be held up at certain stages of production, especially during busy times of the year. We always endeavour to keep our customers informed if there are any changes to the estimated date and will always email or call to let you know as soon as we are made aware of any possible delays. According to our records, an email was sent to you the day before your estimated delivery date to inform you that the ring would be dispatch a day later. We sincerely hope that you are happy with your purchase. Kind regards and best wishes Gemelle Debice Head of Customer Service
Anonymous review via Feefo
Lovely rings, good prices and we loved the sample service.
Anonymous review via Feefo
The ring is beautifully made and I am very pleased with the quality. This is a replacement wedding ring for my husband - I can't wait to see his face when he opens it on Christmas Day. Thank you Wedding Rings Direct!
I was impressed with the ease of ordering and the promptness of the delivery. I was even informed that the ring might be delayed by a couple of days. Even though it was delivered on time after all, it was nice to be informed that there might be a slight delay.
Anonymous review via Feefo
Rings looks marvelous. Size matches the ring-sizer and had no issues with fit at all.
Was contacted by them to inform me that since my wedding date was close to the promised delivery date, I ran the risk of the ring being delayed. Rings ended up being nearly a week earlier than the promised date. During delivery, Royal Mail experienced a delay and wasn't able to deliver the next day. Wedding Rings Direct helped to check with Royal Mail for me. Very impressed with the service.
Anonymous review via Feefo
Such a beautiful ring husband is delighted he lost his previous one couldn't be happier
Easy-to-use website really helpful staff fantastic service couldn't rate them higher
Anonymous review via Feefo
It's perfect, exactly what I wanted. I love how I was able to input the exact weight, mm, purity, size etc. that I wanted. Presented well and packaged safely for transport.
Very easy payment methods. I was able to navigate the website easily and find exactly what I wanted.
Anonymous review via Feefo
Lovely ring, and much cheaper than the high street. Lovely presentation box also.
Very easy, cost efficient, and arrived quickly
Anonymous review via Feefo
Fast order with good communication with staff
Anonymous review via Feefo
Great value, kept us up to date with status of the order. Very pleased with the quality of the rings when they arrived.
Anonymous review via Feefo
We were delighted that you offered a fast service rate but were disappointed that we had to pay twice when we'd ordered a matching set of the simplest rings.
Our Reply:
Many thanks for your feedback. I just wanted to clarify how the express service works as I do not wish for you to feel that you have incurred unnecessary charges. As we make all our rings to order, it means that when selecting the express option, your ring/rings will be leap frogged to the front of the cue in the workshop, and prioritised at all stages of the manufacturing process, including casting and hallmarking. The extra charge per ring is to cover the costs incurred for this express manufacture service. I hope this helps to explain why the express manufacture is per ring. If you have any further queries, please feel free to contact us on 01273 696 515. Kind regards and best wishes Olivia Burgess Head of Customer Service
Anonymous review via Feefo
Rings were just as described, excellent service and quick delivery. Could provide tracking number right away.
Anonymous review via Feefo
Anonymous review via Feefo
Very quick delivery and we were sent a personal (not automated) message from HR to let us know when the rings should be sent out