19 reviews
A Flat Court wedding ring that is rounded on the inside and completely flat on the outside. This wedding ring is a 4mm medium weight wedding ring meaning it has an average depth of 1.7mm and is 4mm wide. Look in the customise your ring section for engraving and a selection of different finishes. Not sure which profile or size is best? Why not use our try before you buy sample service.
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We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 4.9 out of 5 based on 19 customer reviews
Product:
Completely over the moon! Great quality. Superb craftsmanship! Thank you!!
Service:
Service rating : Superb service from start to finish - seriously impressed, especially for an online company! The lovely Anthony and Mika were especially amazing!
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No feedback provided
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Rings just as expected and was kept well informed on order progress no regrets from choosing to buy online.
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No feedback provided
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Excellent sample service helped me to decide exactly what I needed.
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Just what we wanted! Nice quality work.
Service:
Service rating : Great website which educates you and easily takes you through the ring buying process. We also chose to visit and found they have a huge, almost overwhelming, choice, and patient attentive staff. The rings are good quality and well priced too. And the service is second to none. Even though we managed to get both our ring sizes wrong despite being able to try on lots of different sized rings (and changing our ring style in the process) they changed everything for us, and still had it all done in time for our wedding. What more could you ask from this brilliant team! Thank you all so much.
Product:
Ring fits perfectly and the size, shape and finish are as described on the website.
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Service rating : The website is easy to use, and I love that there is an option for half sizes for rings. The ring arrived earlier than specified and is exactly what I wanted. I particularly liked the updates by phone, so I knew when the ring was going to arrive.I would definitely recommend this company to family and friends.
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For me a contemporary flat design but very confortable to wear
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Service rating : excellent. so easy to order and samples are fantastic. How else can you trial out a ring and know how confortable it is .
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Beautiful ring
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Service rating : Easy process
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Item looks great, delivered on time
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Service rating : Good service, would recommend
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No feedback provided
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It would have been excellent but when we received the rings mine was the wrong ring
Our Reply:
Hello and thank you for your feedback. I am so sorry to hear that you received the wrong ring. I have looked into your order and I can see that due to an admin error you were indeed sent a ring with very similar, yet incorrect specifications. Please accept our sincerest apologies form everyone here at Wedding Rings Direct, this is a very unusual circumstance and we are taking this very seriously and looking into how this could have happened. We received the ring back yesterday, thank you. You will be reimbursed for your return postage costs. As you have requested a resize of your other ring, we would like to offer you this free of charge for the inconvenience caused and will be prioritising your rings in our workshop. In the meantime, please know that we are doing everything we can to rectify this mistake and we will be in touch via email very soon with an estimated time for re-delivery. Best wishes, Gemelle
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Finished to a lovely standard, very pleased
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Good communication and service all round
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Great well made ring...fits perfect
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Great company to deal with very helpfull .. would highly recommend..
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No feedback provided
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Really pleased with the whole ordering and delivery experience.
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Originally ordered a heavier ring and realised error immediately on delivery. Wedding Rings Direct without question allowed an exchange and refunded the difference. So happy with the ring I now have!
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Outstanding customer service...genuinely seriously impressed!
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Love the flat court style, really comfy and a modern look.
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Great service! Easy to use and plenty of choice!
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We love them! Slightly different to what we imagined as sadly the website does not show you the finishes - it would be great if it did! The finish has speckles in it which I love but expected it to be a bit more grainy. Thank you for producing these for us - they are simple but they are perfect and amazing value!
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Staff on the phone were excellent. Particularly in helping us to get the perfect fit.
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My partners wedding band was perfect, loved the layout when choosing; very easy. I love it - and she will to. Thanks. x
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Very professional, great service, was very impressed when ring arrived in a polished wooden box.
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Perfect!
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Fantastic - super efficient service. We used the sample service to get the sizes right, which was really easy and we're so happy with our order! X
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Like the ring, nice weight to it, good quality
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Great service
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No feedback provided
Service:
Very quick service
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