37 reviews
A Flat Court wedding ring that is rounded on the inside and completely flat on the outside. This wedding ring is a 5mm medium weight wedding ring meaning it has an average depth of 1.7mm and is 5mm wide. Look in the customise your ring section for engraving and a selection of different finishes. Not sure which profile or size is best? Why not use our try before you buy sample service.
30 day money back guarantee
Cheaper than the highstreet Try before you buy. Order a sample Visit our showroom
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 4.8 out of 5 based on 37 customer reviews
Product:
Great quality. Might be a tiny bit big but I'll go with it for now!
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Service rating : Great service throughout. Only criticism is you should be able to share your favourites with your partner!!! Very frustrating you cant.
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Beautiful, flawless ring. Love it.
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Service rating : Really fast, efficient and easy to use service. Ordered the ring sizer, from there we ordered samples to check the different styles/finishes and for me, sizes. It was so helpful to be able to try things on and wear them for a few hours. It helped us to make our choices and then order our rings. Both were delivered a few days before the estimated delivery too. Can't fault the service and having the choice and better pricing than the high street, without the schlepping around was first class.
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Great value for money....
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Service rating : Great overall service. Really helpful when I called them to discuss the delivery. Quality of the ring is first class!!
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Love them! They look fantastic and arrived quickly.
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Service rating : Really friendly and very helpful!
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had my name engraved in ancient runes unfortunately its barely noticeable so I'm a bit disappointed
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Service rating : wanted my name in ancient runes unfortunately you can hardly se the lettering don't know if its my fault or not
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Love the engraving and the matt finish!Beautiful ring
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Service rating : Excellent service and product! Very pleased.Would recommend using them, and making use of the sample service too.Ring came early and was exactly as I expected. Thank you!!!
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Bought as a replacement ring for husband after he lost his. Nice size and weight and he finds flat court a comfortable cut.
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Service rating : Product was as expected and arrived quickly. Kept informed of delivery date etc throughout.
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The ring is exactly what I wanted at a good price.
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Service rating : I had to buy a replacement ring for my husband as he lost his wedding ring but I didn't have the details. I emailed Wedding Rings Direct who found my original order and have me a discount code to you. Very pleased.
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Excellent service
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Service rating : Perfect
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Very good
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Service rating : Very good
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lovely ring,fits perfectly
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Service rating : First class service,even when the delivery was held up through no fault of their own,they kept me informed at every step of the way until the rings arrived.
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A great ring and perfect fit
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Service rating : My experance of using wedding rings direct was a great one. The staff were always very helpful when i contacted them and i really like the sample service you offer it really helped my desicion of which ring to buy. When the rings arrived they were perfect in every way.
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Exactly as described
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Great service
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Exactly as expected
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Kept me updated throughout
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Perfect. Exactly what I wanted
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Great company. Helpful customer service
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No feedback provided
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I love my new ring its beautiful x
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No feedback provided
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This was a good experience of online purchase. Every step was easy - especially the silver sample rings and the little tape measure. Everything was done well and completed within three weeks. We bought the rings for our Golden Wedding Anniversary,
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The ring is great quality and just what I imagined.
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It came in really good time. A little later than first thought but I was informed about this so wasn't surprised.
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No feedback provided
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Website has a few issues, sizing of the page does not allow you to see all of the order details and you have to guess where the 'next' button is. Apart from that, very good experience, east to order and size etc.
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No feedback provided
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Great website. Really easy to use. Great comms from the company and emails with updates on my orders progress. We will deffo use and tell others.
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Lovely ring, fits well, right color and material.
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Really nice people, great service. Arrived on time, the ring looks wonderful, great amounts of knowledge there.
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No feedback provided
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Email communication was brilliant. Always kept us in the loop with the progress of our order, couldn't have asked for better. Thankyou
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Ring weighed a little less than I had expected.
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All personnel polite and helpful.
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Superb quality and as described.
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Very good and arrived prior to recommended date
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Very disappointed in these rings. They arrived while I was away, so my husband waited to open them until I returned. While we are pleased with the way they looked out of the box, in just three days time both rings are showing scratches.
Service:
Quick dispatch and great to have the sample service
Our Reply:
Hello and thank you for your feedback. I'm sorry to hear that you are not happy with the surface of your rings. Although some metals are harder and therefore less susceptible to scratching, no metal is impervious to being scratched. Everything our hands, and therefore our rings, come into contact with will affect the metal in some way or another and more often than not, hairline scratches will appear after contact with regular household objects like cutlery, phones, door handles etc. As the rings have been finished to a high standard, the first few scratches are always the most noticeable and it is especially obvious in the first month or two of wear until it begins to wear more evenly. We would be more than happy to inspect the rings to determine the causes of the scratches and to make sure that there is nothing unusual that may be affecting your rings in particular. On this occasion we would like extend to refinish the rings for you free of charge as a goodwill gesture, however, we do feel you should be aware that scratches are a part of the natural progression of a rings life. Some people choose to have their rings re-finished on a regular bases as they prefer the ââ¬Ëbrand newââ¬â¢ look over the ââ¬Ëwornââ¬â¢ look. If you would like to return your rings for inspection, then please let us know on 01273 696 515. We look forward to hearing from you. Kind regards and best wishes Gemelle Debice Head of Customer Service
Product:
Great ring, just what we were looking for :-)
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Great service! Easy to use and plenty of choice!
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Great fit, very comfortable
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Very helpful and not at all pushy service on the phone and in at the showroom
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Perfect!
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Fantastic - super efficient service. We used the sample service to get the sizes right, which was really easy and we're so happy with our order! X
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Excellent quality and value for money
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Very professional
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the final rings arrived on time and just as we hoped.
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Brilliant from start to finish. Patient anf helpful when we were choosing.
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No feedback provided
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Excellent customer service
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No feedback provided
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Excellent customer service
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No feedback provided
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Got exactly what we thought we were getting within a resonable timescale
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No feedback provided
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I have not even received my ring yet. Hopefully it is on its way
Our Reply:
Hi there, Many thanks for your feedback. Your order was despatched on the 11th October via FedEx Priority. You should have received a despatch email on this day to notify you. FedEx Priority to the USA can take 2-5 working days to arrive, so it should be with you in the next few days. We would greatly appreciate if you could review your feedback once you have received your order; apologies that you received the feedback request a little early. Kindest regards Olivia Burgess Head of Customer Services
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No feedback provided
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This website is fantastic. Easy to use and sample rings received as promised. we sent this back as requested and placed our order for matching 18 carat white gold rings. These have just arrived and we are highly delighted. We were very dubious about using the internet to purchase such important and personal items but have been so impressed
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No feedback provided
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Very fast efficient service. We were kept informed at every stage.
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Beautiful and so comfortable
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Amazing service. Slight delay with receiving good but was kept informed of the delays an expected time scales
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