9 reviews
A D-shape wedding ring that is flat on the inside and round on the outside. This wedding ring is a 2.5mm light weight wedding ring meaning it has an average depth of 1.3mm and is 2.5mm wide. Look in the customise your ring section for engraving and a selection of different finishes. Not sure which profile or size is best? Why not use our try before you buy sample service.
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Cheaper than the highstreet Try before you buy. Order a sample Visit our showroom
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 4.9 out of 5 based on 9 customer reviews
Product:
Great product. Perfect size and shape exactly as described!
Service:
Great service. I live in Australia and they contacted me to let me know the price I paid didn't include VAT tax but I maybe subjected to tax and additional fees when it went through customs here. Also gave me instructions on hoe to find out how much they would be. Also contacted me when my order was delayed and gave me an updated ETA
Product:
Can't complain
Service:
Good
Product:
Really beautiful. The engraving was perfect.
Service:
Excellent communication and speedy delivery.
Product:
Good quality and fit
Service:
Well-priced, good service, good quality
Product: 
Although the ring is lovely, and should be half the width of the partner ring. In the flesh it looks smaller than it is when compared to the bigger ring. This is a disadvantage of not being able to see exactly what you are buying. Although the sample service is of great help here.
Service:
Rings were made and delivered on schedule. However there was a long period of silence in-between receiving confirmation of order and dispatch of item. An update during this time would re-assure customers that everything was on schedule. I did receive an email nearer to the delivery date.
Our Reply:
Hi there, Many thanks for your feedback. I'm really sorry to hear that your not 100% happy with the width of your rings. As you have said, the sample service is a great way to be able to try on your chosen specifications before purchasing your rings, however we completely appreciate that this is not always something our customers want to do, or in some cases have time to do if their wedding date is close. In these circumstances, we have the returns and exchange policy in place so that, if after receiving your order, you are not 100% happy with the design or feel of your rings, you are able to return them to us and exchange for a better suited option (as long as they are returned within 30 days from despatch and have not been worn). When rings have been personalised with engraving, we unfortunately cannot accept them back for a refund, however we will consider exchanging the items on a case by case basis. Please do get in contact, as I will be happy to discuss this option with you. In regards to your comments regarding contact during the manufacturing process, due to the high number of orders that are in our workshops at one time, we will only ever contact our customers if we anticipate any changes to your delivery date, otherwise the next point of contact from your order being accepted, will be when your order is despatched. We are however more than happy to provide updates via email and phone should our customers wish to check the progress of their order. Please do feel free to contact us if you want to potentially exchange your rings. We of course do not wish for you to be stuck with rings that are not completely perfect for you. Kindest regards Olivia Burgess Head of Customer Services
Product:
Exactly what we wanted
Service:
Excellent service
Product:
My wedding ring is perfect.
Service:
The service was first class.
Product:
very well made
Service:
Very efficient
Product:
No feedback provided
Service:
guter Service schneller Kontakt abzug zu lange Lieferzeit
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