A D-shape wedding ring that is flat on the inside and round on the outside. This wedding ring is a 2mm medium weight wedding ring meaning it has an average depth of 1.7mm and is 2mm wide. Look in the customise your ring section for engraving and a selection of different finishes. Not sure which profile or size is best? Why not use our try before you buy sample service.
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
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I knew what I was getting as ordered a sample first & very please with end result
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Service rating : Very efficient at a great price
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Good quality ring, exactly what I wanted.Did my reasearch beforehand and was very please with the ring I received.
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Service rating : Excellent service.Excellent web site by far the best when purchasing a ring, easy to follow and covers everything in a clear simple way.Good customer service when ringing direct.
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No feedback provided
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Everyone was very friendly and professional.
Did everything to help things run smoothly and cater to our requests
(esp. as we were on a tight schedule).
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Very happy, fits perfect with the engagement ring already with us. Nice to have a aide choice of band width also depth of ring.
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Service rating : Avery easy web site to work through, silver sample rings a great idea. Rings were delivered quickly and very happy with the rings and the service we recieved.
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Just as expected, very nice
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Excellent service - slight delay in sending out, but clear information on new delivery date and details on delay.
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One very happy wife. Job done.
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Good comms, did everything they said they would. Delivered well before time.
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Absolutely beautiful ring, excellent quality and comes in a very nice wooden presentation box. Nice thick, heavy ring, so much better made, better quality and better price than anywhere we found on the high street.
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Amazing service, we ordered sample rings first which cost ã5 which was a bargain in itself however on returning them before ordering we were given a ã10 off our order voucher which made it an even better deal. Regular, personal, non-automated updates regarding the manufacture, hallmarking and delivery of our rings and quick and accurate replies to all of our questions. Cannot thank or praised them highly enough. Have recommended to everyone I know.
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Lovely ring, perfectly matches my engagement ring
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The ring took a little longer than the estimate delivery date but the customer service was good.
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The rings are PERFECT. A++++.
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I am very happy with wedding rings direct. I recommend them to everyone. A++++++
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Very nice quality ring
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Prompt delivery to the day as promised
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No feedback provided
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Recommended
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Perfect, just what we wanted
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Outstanding service - saved my life!!!
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Excellent quality and price. Matched perfectly to my engagement ring! Very happy.
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Excellent service. We visited the show room and William was extremely helpful and knowledgable. Great selection and great prices. Would recommend!
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No feedback provided
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Ordered samples first, one came through was not as expected and labelled however additional samples sent straight out as replacements. Couldn't fault them!!
Our Reply:
Many thanks for your feedback. Please accept our apologies again for the slight admin error with the samples your first received. I hope that you found the service useful, and enjoy wearing your real rings! Please let us know if we can be of any help in the future. Kindest regards Olivia Burgess
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As shown on website and good quality and attractive
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Good service, rings were as expected.
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I am very pleased with my ring however it does have a slightly odd shaped edge. Rather than being round or curved it is quite sharp. Looking at the website again they do all seem to have this. However for the price I am very pleased with the quality and I could not find a thing better on the high Street
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Although delivery took some time they advised this up front and it arrived exactly when they said it would
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The ring has arrived and the outside of the ring looks lovely, however unfortunately the engraving is not centered at all within the ring. This is rather disappointing and is not at all how I wanted it - it was also brought up by my fiancee who has also seen the ring. All the pictures online have the engraving centered, so this is a bit deceiving. I probably would have ordered form someone else had I been warned about this!
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No comment.
Our Reply:
Hi there, Many thanks for your feedback. I'm very sorry to hear that you are not entirely happy with your ring, in particular, the engraving position. We always aim to make the engraving as legible as possible, especially on smaller width rings, a 2mm being the smallest we offer. Unfortunately, this does mean that we are often unable to centre the engraving on smaller width rings, as it needs to take up the full width of the ring in order to be large enough to be readable. If it isn't too much trouble, could you please send me a picture of the inside of your ring to [email protected] as I would very much like to make sure there is nothing we can do to make it more suitable to your requirements whilst still allowing the engraving to be read. We of course want all our customers to be 100% happy with their rings. We can alternatively remove the engraving completely if you were not satisfied with it and I would be happy to refund the cost of the engraving you have paid. Please either give us a call or email if you would like to discuss this further. Kindest regards Olivia Burgess Head of Customer Services
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Love my ring!
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Fantastic way to purchase wedding rings stress free
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No feedback provided
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Very fast efficient service. We were kept informed at every stage.
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Actually made one of my friends cry when they saw the rings!
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Excellent customer service and communication. Speedy delivery.