18 reviews
A D-shape wedding ring that is flat on the inside and round on the outside. This wedding ring is a 4mm light weight wedding ring meaning it has an average depth of 1.3mm and is 4mm wide. Look in the customise your ring section for engraving and a selection of different finishes. Not sure which profile or size is best? Why not use our try before you buy sample service.
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We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 5 out of 5 based on 18 customer reviews
Product:
Exactly a shout advertised and very affordable!
Service:
Service rating : I had a very pleasant experience with wedding rings direct. Their website is well laid out and easy to use. I was very impressed with their customer service. And when my order arrived it was beautifully packaged abs exactly a scanned advertised.
Product:
Really pleased with the ring I ended up with - the first one I ordered didn't suit me.
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Service rating : Super customer service made sure I got the right ring after one that I ordered proved unsuitable. Many thanks!
Product:
The ring was absolutely perfect, exactly what I wanted and very affordable compared to other sites with the benefit of ordering online. Fitted perfectly.
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Service rating : I was kept well informed via text and email about the status of my delivery. Item was delivered exactly when expected. Great customer service.
Product:
This is my fiancé's wedding band. He decided on 18ct white gold without the rhodium plating (which I was able to request via the order form), so this gives more of a darker rather than a whiter look. The ring arrived on time, well packaged and was just as we had requested. Perfect, thank you very much!
Service:
Service rating : We had already met with Anthony at Wedding Rings Direct to discuss my engagement and wedding ring requirements and I have reviewed these separately. Anthony was very patient and was able to show us a wide range of metals, widths and depths of wedding bands for my fiancé. We were offered some sample bands to take away with us but decided this was not necessary. Once my fiancé had reached a decision I was able to order directly from the Wedding Rings Direct website. The site is very easy to use and you're able to add a special requirement should you need to. Staff are very friendly and I wouldn't hesitate to buy from WRD again. Would definitely recommend!! Thank you!
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No feedback provided
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The service was excellent, the delivery very secure. The sample service is fantastic and made choosing the right size so easy. We found it difficult to source 22ct gold on the High Street but WRD was so easy! The live chat was very helpful too!
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No feedback provided
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nothing to fault, helpful and kept to promised dates
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Excellent choice and ability to tailor the ring. My husband will now wear one thanks to this website!
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excellent service and delivery was prompt.
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No feedback provided
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Fantastic customer service. Friendly, helpful and knowledgeable staff and their sample sizing service is excellent. We ordered our wedding bands at rather late notice but delivery of the rings was actually slightly earlier than expected. Highly recommended.
Product:
Absolutely beautiful ring, excellent quality and comes in a very nice wooden presentation box. Nice thick, heavy ring, so much better made, better quality and better price than anywhere we found on the high street.
Service:
Amazing service, we ordered sample rings first which cost ã5 which was a bargain in itself however on returning them before ordering we were given a ã10 off our order voucher which made it an even better deal. Regular, personal, non-automated updates regarding the manufacture, hallmarking and delivery of our rings and quick and accurate replies to all of our questions. Cannot thank or praised them highly enough. Have recommended to everyone I know.
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No feedback provided
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From start to finish the service provided was very good. We were assisted along the way by Imogen who was a massive help to us in choosing the perfect rings for our soon to be perfect day.
Product:
Looks as I expected, very pleased.
Service:
Really pleased with communication, delivery was accurate and price was fantastic
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No feedback provided
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Following the response from WRD, I looked in the Spam folder and, sure enough, it was there. So well done WRD and many thanks for your help.
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No feedback provided
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Very helpful and courteous phone call from the WRD to check dates but there was no email the day before delivery. However, by chance, I was in to receive the order when it arrived 2 days earlier than the estimated date, so well in time for our anniversary.
Our Reply:
Many thanks for your feedback; I'm really glad that the ring arrived in good time for your anniversary. I'm really sorry if you did not receive your despatch email. I have just double checked, and the despatch email was sent on 4th October at 14:30:21. We do find that sometimes our emails go into our customers junk/spam emails, so could this potentially be the case? We understand the importance of communication with our customers as often they may need to change their plans to make sure they are in to accept their parcel. If you could double check your junk folder that would be great; please do let us know at [email protected] if you did not receive it at all as I will then get the IT department to look into this. Kindest regards Olivia Burgess Head of Customer Services
Product:
As described fantastic product, really happy!
Service:
Everything excellent even arrived early!
Product:
Just what I wanted......
Service:
Simple website with a vast choice of styles, excellent!
Product:
My wedding ring is exactly what I wanted, it is lovely. Thankyou
Service:
Excellent service, I added instructions to my order form as to how I wanted the engraving to appear on my ring and the company rang me to clarify what I wanted. Delivery of my ring was delayed by about 10 days, but again, I was kept informed of progress.
Product:
A very nice overal product. Excellent size, shape and finish for a bargain price! Really happy with my ring!
Service:
The day after I placed the order I was phoned directly to confirm the order was going to arrive on time. I was impressed that they took the time to do that! When I received the product it was well before the delivery date quoted so we were very happy with the service.
Product:
Exactly as described and finished to a beautifully high standard
Service:
Very helpful, replied to emails straight away, dispatched when advised. Brilliant service can't recommend highly enough!
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