34 reviews
A Court wedding ring that is round on the inside and round on the outside. This ring is a 5mm heavy weight ring meaning it has an average depth of 2.1mm and is 5mm wide. Look in the customise your ring section for engraving and a selection of different finishes. Ideas for engraving are date of ceremony, each others names and date, pet names or a special message that only means something to you. Not sure which profile or size is best? Why not use our try before you buy sample service.
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We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 4.7 out of 5 based on 34 customer reviews
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The rings we ordered are beautiful and and the price is far more reasonable than on the high street. The ordering process is easy enough if you are careful about selecting and checking the desired size/finish etc. If you change options be careful about the ring size- it jumps! The sample ring borrowing service is genius and did help me and my partner in our final decision -I encourage everyone to take advantage if youâre any way unsure.The only reason I wouldnât give 5 stars is the delivery date was pushed twice. We were kept informed, by telephone first then by email. The staff member who called initially was very apologetic and courteous and explained it was down to a delay with hallmarking. When I responded with concern to the email after the delivery date changed again, I received no response. This was very disappointing. We had the foresight to allow about 8 weeks from ordering to our wedding day and therefore allowed a decent buffer for delays-considering the delivery date was something like 3/4 weeks from ordering. We could therefore avoid a panic. We eventually got a text to say the rings were on their way by registered next day post and they did come. All in all, the main experience was very positive but I would encourage everyone looking to buy to allow a decent buffer between order and delivery.
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The ring I got was very high quality and fitted perfectly.
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Service rating : The item I ordered arrived a touch late but otherwise Iâm extremely happy about the service I received. The ring I received was very nice and fitted perfectly.
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Great product. Good fit and feel.
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Service rating : Great service and products came as shown. Prompt delivery! Well presented in plain black boxes. Would recommend to friends and family.
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Loved the idea of trying the sample rings saved a lot of money too on the ones we selected, the quality and speed of service was brilliant.Could not fault anything excellent *****
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Exactly how they were described and what we wanted
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Service rating : Very good service and very helpful. There was a delay in sending us the rings but we were kept informed.
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I am happy with the quality of the item
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Service rating : Very efficient service and delivered well ahead of schedule.
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Excellent service..kept me upto date every step of the way.
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The ring arrived 8 days earlier than the expected dispatch day which was very nice. I requested an amendment in the delivery address and everything went smoothly. Always a bit sceptical shopping online especially clothes jewellery and the like as you cannot get an idea about the quality you 're getting but, I am happy to report that my ring is top quality, hefty and well made. I had the option to buy 22ct gold too which is not often possible in other cases! I strongly urge you to give wedding rings direct a go. They won't disappoint you :-) I would also like to say that the personalisation allowed on their simple bands result to a ring that can be worn as a stackable etc. Thank you again for the great experience shopping with you!
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Service rating : Top service! Immediate response to all of my emails and very helpful stuff ...
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Excellent quality ring, customs ability was excellent, and very happy with the outcome. Excactly what I was looking for.
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Service rating : Exceptional customer service, incredibly fast and professional service, great product. Had to order a ring for my wedding it two weeks, ring was made and arrived, via international delivery, in three days. Very happy!
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look good so far! Haven't worn in though, obviously..
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Service rating : Really good - the samples work well (though I made the mistake of not sending the two samples back together which caused faff, though this is probably my fault not yours). The website is easier to use than any other I have come across!
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Amazing quality and engraving looks lovely on the yellow gold!
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Service rating : Could not recommend this service enough! It was convenient, fast and efficient. The samples rings are a brilliant ideas, really helped us find the right ring. Our real rings arrived this week and they are gorgeous. Thank you!
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Service was good and the item arrived on time
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Ring supplied was not the same as the sample and had to be returned. Disappointing after spending some time selecting the design.
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Service rating : Staff try to be helpful but it is difficult to get continuity over several conversations with different people. Consequently confusion arises.
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Delighted with ring, just what I wanted and beautifully made. I could not recommend Wedding Rings Direct more highly.
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Service rating : Great sample service so you can try different rings on before you buy. Customer service and communication flawless.
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This is a nice ring. It is a rose gold wedding band. My criticisms are really personal taste. I think the edges would be nicer if they were a little rounder. I would have liked it to be a little pinker but I wonder if both these issues may happen with age. Perhaps a bit mean not to rate it as excellent. Overall I am very happy that I chose Wedding Rings Direct.
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Service rating : Everything ran like clock-work. Sample sent, emailed me when sample was sent back. Questions answered and ring delivered on the day they estimated. Price seems good too. The only thing that did not happen was there was supposed to be a discount if you ordered a sample. I was told I could not have it with the other 5% off discount code. The rest was great and i would recommend them.
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Lovely product for the money
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Service rating : time frames stated on the site good value and arrived when it said it would
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I would like a phone call not an email to notify me of any delay as this would make it feel more personal. not a cold experience.
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Excellent personal service from start to finish. Evelina, in particular, was exceptional; providing patient advice during the ordering pocess and fantastic afer-sales service. Wedding Rings Direct is highly recommended!
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Quick friendly service with a great end product. Would happily recommend to anyone
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Lovely, quality and my husband to be is very happy
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Was a bit worried at first as it didn't look as if my order would be ready. But they came up teumps and it was delivered in a beautiful wooden box.
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I love it - it is also slightly too big although it is meant to be same size as my engagement ring which fits.
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excellent personalised service
Our Reply:
Many thanks for your feedback. The issue of ring sizing in this country is tricky, as although there is a universal standard, sizes can still vary between jewellers much like shoe sizing. We measure by leading edge, as most jewellers do, however some do measure from a centre measurement. Other major factors that will effect how a ring will fit are the profile and width of the ring. Every ring will fit differently. When wearing a wider ring, you may find you need a larger size, as more skin is being displaced on the finger and will make the ring tighter. If you were sized on a wider ring, it may be why the 5mm feels looser. Every profile will also fit differently; a courted ring on the inside will often mean you can wear a smaller size, where as a ring that is flat on the inside often means you may need a larger size. As we understand the problems that sizing causes when trying to get a ring to fit perfectly, we only charge our customers the cost to us for the resize, which would be ã12.50 for your style of ring plus postage at ã7.50 (a total of ã20). If you would like to send your partners ring back for a resize, please do so with the returns form included in your package or a cover note if you no longer have this to: WRD Returns Department Studio 1, Level 4 New England House New England Street Brighton BN1 4GH I hope that this helps explain the difficulty of sizing in this country. Please let me know if I can be of any further assistance. Kindest regards Olivia Burgess
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Very pleased. Looks great.
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Fast and efficient
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Excellent ring exactly as described. Very, very pleased.
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Superb service all round! Sample service outstanding making choosing the correct ring simple. Wedding ring delivered well before expected date. I would recommend WRD to all my friends and family.
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Quality product.
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Exemplary service.
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The quality and presentation of my wedding ring was excellent. The ring is everything they promoted it to be and a good saving on high street prices. I have no hesitation in recommending wedding rings direct and will be using them again for other purchases.
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A quality website clear and easy to use backed up by excellent communication from a professional, honest and reputable business. Delivery was exactly as stated and I am extremely impressed with the overall service.
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Excellent
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Excellent
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As above good price for quality provided.
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Arrived in good time, pacakging fine and ring of good quality.
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Looks great, exactly what we wanted.
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Easy to order, quick to process, communication was good and delivery time was reasonable. Price was about ã100 cheaper than high street prices.
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Exactly what I expected.
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The whole process worked seamlessly. I needed a replacement wedding ring. I chose the profile etc online, which was really simple. I ordered the ring sizer, which was simple to use. The I ordered the sample ring.....exactly the style of ring I wanted, but in silver. I wore this for a week (the good thing was that I realised I needed half a size smaller), posted it back and ordered the real thing. The whole process was simple, and very effective. Everthing was on time, and at an excellent price. I'm really impressed with this company.
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Exactly as pictured, excellent value
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Easy to use, clear options, good communication
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Emails were promptly answered, rings are nice!
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I'm really pleased with my ring. It's beautiful and fits perfectly.
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Great service, the rings arrived promptly. Also your website is very informative and easy to use.
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