Anonymous review via Feefo
Discreet and perfect for wearing in summer when it gets very very hot in SpainA bargain for this 18ct ring, which would be next to impossible to find on the High Street anyway
Service rating : Excellent quality rings, with a good solid feel to them.Great communication throughout and rings delivered very quickly - pre 1pm special delivery by Royal Mail, so no waiting in all dayWould not hesitate to recommend
Anonymous review via Feefo
Exactly what I wanted! It was perfect and fitted perfectly! Would recommend the quality too!
Service rating : So nice and easy to order from my home and excellent customer service too. Would highly recommend WRD. Received the goods exactly when told they would be sent. So very happy
Anonymous review via Feefo
Gorgeous ring in 22 ct gold. Exactly what I was after.
Service rating : Really happy with the service, the price and the finished product.
Anonymous review via Feefo
Ring is well made and good quality.I recommend this company who are very professional.
Service rating : They delivered a Good quality ring promptly.I asked for advice on aftercare of my ring and that was clearly explained.
Anonymous review via Feefo
Great quality, will last a lifetime
Service rating : Very good service, especially the chance to try rings for size before you buy. Products are great quality and very pleased with them.
Anonymous review via Feefo
This is a simple style and exactly what I was looking for.
Service rating : An excellent service from start to finish. Website is easy to use. The samples service is brilliant for checking sizing options and styles. The rings are top quality and perfect for us.
Anonymous review via Feefo
Single handily the best customer service I have ever experienced! Great team of people great sorted my issues straight away completely painless! New benchmark for customer service!
Service rating : Single handily the best customer service I have ever experienced! Great team of people great sorted my issues straight away completely painless! New benchmark for customer service!
Anonymous review via Feefo
Quality with great weight. This ring is of a very high standard, I love it. Feels wonderful, its so comfortable, looks fabulous and the quality is amazing. Compared with rings I have purchased from High St shops this far out weighs the quality, weight and the speed in which I received the ring. Whole experience made much more enjoyable, I am already looking at what other rings I can buy from WRD.
Service rating : First Class. Loved the sample ring concept. Chose actual ring, fabulous quality, I am over the moon, its perfect. The service was amazing, I would definitely use and recommend WRD without a doubt.
Anonymous review via Feefo
Beautiful ring! My husband to be has bought his from there as well.
Service rating : Fast service! Very fast and no hassle at all. Beautiful rings as well.
Anonymous review via Feefo
Very pleased with my new wedding ring. It feels so comfortable and just the right weight and width. My other rings sit nicely against the width of this new ring.
Service rating : Fantastic service from start to finish. I needed a replacement wedding ring as my 33 year old gold band had a crack and was out of shape from living life. Choosing a new band was easy and help was on hand over the phone from friendly staff at wedding rings direct. My husband had to purchase a new wedding band 3 years ago and chose from this company. We were so happy with the quality that we recommend them to our eldest son who got married in March this year. I am ever hopeful that my husband will think of choosing an eternity ring for me some time soon...
Anonymous review via Feefo
Excellent and speedy service! Arrived before the estimated date!
Anonymous review via Feefo
Exactly as ordered what else can I add
Service rating : Used whole service from sizing to samples to final buy. Was generally nervous to use this company but on the whole was good efficient service and order was few days later than estimated but was informed it was running late. Happy with final product.
Anonymous review via Feefo
Great service and lovely rings
Service rating : Great service. Used the fitting service and had silver rings delivered to try. Worked well and ordered our gold rings which were delivered in a timely fashion and fit well. Really good prices too. Would definitely use them again.
Anonymous review via Feefo
Excellent service, easy to choose and order rings, wide choice of styles, great price, and quick delivery - would definitely recommend
Anonymous review via Feefo
Simple from start to timely finish
Service rating : Excellent service
Anonymous review via Feefo
A good weight, really shiny and reasonably priced
Service rating : Fast delivery and I was kept informed by texts and emails during the whole process. The rings are so lovely and reasonably priced and the sample service is such a good idea! Thereâs no pressure to buy this way unlike shopping in jewellery stores.
Anonymous review via Feefo
No comment No commentNo comment
Service rating : You can attend to your special day without haveing your rings with you, even when you order them one month in advance.Very risky! They donât guarantee that the rings will be delivered before you wedding day.
Anonymous review via Feefo
A very good service from start to finish
Anonymous review via Feefo
The product itself was good, but there were numerous delays in manufacture and delivery, luckily I received the ring before the required date, but over a week later than the estimated delivery date. To be fair to customer services, they apologised for the unexpected delay and kept me updated on their progress.
Anonymous review via Feefo
We like the idea of the samples better than your main stream shops with unhelpful staff in WRD couldnât do enough for us.
Anonymous review via Feefo
Excellent service well done Team
Service rating : Very quick and efficient keeping up in the loop with how order was progressing. Very happy with rings and saved 40% from Goldsmiths
Anonymous review via Feefo
Great thanks. Just what we wanted. Production and elivery was delay but was told in advance and did not affect my timeline.
Anonymous review via Feefo
Brilliant service - team were really helpful when my partner rang up. Amazing rings and fab prices!
Anonymous review via Feefo
It was exactly what I was hoping for, beautifully presented and fit perfectly
Service rating : Nothing was too much to ask from them, they were willing to go above and beyond- even giving email correspondence to guide me through how to design my bespoke ring.
Anonymous review via Feefo
Excellent look and feel **
Service rating : They processed an urgent order very swiftly! And the rings are excellent.
Anonymous review via Feefo
Lovely ring, fantastic service!
Service rating : WRD were incredibly helpful making a birthstone ring following the birth of our first child. The ring is beautiful & a lovely pairing with my wife's wedding ring, which WRD made as well!
Anonymous review via Feefo
Ring has begun to scratch and scuff but I assume this happens to all metals. The engraving was fantastic though and made the ring unique.
Service rating : Excellent ring at a good price and great service. She was veeeeery happy. I just bought my wedding ring from WRD last week. Returning customers s a good sign.
Anonymous review via Feefo
It is so beautiful I can't wait to get married!
Service rating : Service excellent, and of course beautiful rings :)
Anonymous review via Feefo
It was a great service altogether. The fact they provide samples at nearly no cost helps a lot to find the right size ring (at least for me that never used a ring before). They are very communicative and prompted to help you. I'm very satisfied with the ring I got. It is absolutely superb. Even my partner that does not like rose gold loved the 3mm court 18ct Rose gold ring. I had no issues whatsoever with WRD. I fully recommend WRD rings and service.
Service rating : It was a great service altogether. The fact they provide samples at nearly no cost helps a lot to find the right size ring (at least for me that never used a ring before). They are very communicative and prompted to help you. I'm very satisfied with the ring I got. It is absolutely superb. Even my partner that does not like rose gold loved the ring. I had no issues whatsoever with WRD. I fully recommend WRD rings and service.
Anonymous review via Feefo
Fits, arrived quickly, easy to deal with
Service rating : Responsive to emails, easy to use ordering system (and sample system), good value and rings arrived much quicker than expected.
Anonymous review via Feefo
Beautiful quality, and great price
Service rating : I was given fantastic service by Carla on the Web chat. She was very knowledgeable and answered all our questions and gave some great advice. Would definitely recommend this site and have.
Anonymous review via Feefo
The whole transaction went through without any difficulty
Service rating : The whole transaction went through without any problems, once we had determined exactly on the ring we wanted to buy
Anonymous review via Feefo
Beautiful, just what I wanted and I was able to order it in the exact carat I wanted.
Service rating : Perfect, thank you.
Anonymous review via Feefo
The ring is perfect and beautifully engraved.
Service rating : Beautiful ring and excellent customer service.
Anonymous review via Feefo
The overall experience was great. Staff really helpful. The quality is fantastic. Can't thank wedding rings direct enough for such a great service and a beautiful wedding ring.
Service rating : Fantastic service! 18ct gold wedding ring.
Anonymous review via Feefo
Excellent service and communication throughout
Anonymous review via Feefo
Great quality at a good price. I could not match the same in the High St.
Service rating : Highly recommended - Excellent quality products at good prices. I bought two wedding rings for both my wife and I. This was to be a surprise proposal whilst away on holiday. The whole process was made a lot easier by all the helpful & very approachable staff at WRD. They even loaned me two silver rings to take abroad for the ceremony whilst the platinum ones were made. Very pleased indeed, thank you all at WRD.
Anonymous review via Feefo
More than happy with my ring
Service rating : Service was quick and efficient
Anonymous review via Feefo
Beautiful, just as we had anticipated.
Service rating : We were able to set up an appointment really quickly. And when we went in to meet Antony, he was patient, thoughtful and extremely knowledgeable about the various products we were looking at. A fantastic experience, all in all.
Anonymous review via Feefo
Excellent company. Great idea to try the ring before buying & sample others, good communication, timely deliveries
Anonymous review via Feefo
Beautiful ring, and the engraving is beautiful.
Service rating : The website is easy to use and your orders are followed through by the stuff. The samples are a great idea and they arrived promptly. The prices are excellent too. Would definitely recommend!
Anonymous review via Feefo
Very happy with the service & the product
Anonymous review via Feefo
Service rating : We had a small problem with some samples not being sent but it was resolved quickly and efficiently. Apart from that great service and product
Anonymous review via Feefo
It seems slightly thicker than the silver sample that I tried on but other than that it's great - still trying to figure out if it's too thick/broad!
Service rating : They were so helpful all along the way!
Anonymous review via Feefo
Service rating : Very easy service
Anonymous review via Feefo
Efficient service, good website. Liked th way one can see the price of any ring
Anonymous review via Feefo
Everything was fantastic, can't find anything wrong
Anonymous review via Feefo
Beautifully made ring at a great price, what more could you ask for
EXCELLENT SERVICE, VERY PROMPT DELIVERY, RECOMMENDED
Anonymous review via Feefo
Was better than I imagined.
Very helpful service thank you
Anonymous review via Feefo
Excellent service. The sample service was particularly useful and really helped us choose the size and shape of rings we wanted. When it came to ordering the real things, there was a slight delay in manufacturing and then hallmarking, but we were kept very well informed and our order was prioritised to make sure we received it in good time before our deadline. Prompt, informative and friendly communications throughout.
Anonymous review via Feefo
Anonymous review via Feefo
Lovely ring, really happy with it
Great service, really pleased
Anonymous review via Feefo
Faultless quality, beautiful.
Accommodating, honest and upfront, professional.
Anonymous review via Feefo
This was not the ring we ordered. We asked for a 3mm court with x 3 diamonds.
It would have been excellent but when we received the rings mine was the wrong ring
Our Reply:
Hello and thank you for your feedback. I am so sorry to hear that you received the wrong ring. I have looked into your order and I can see that due to an admin error you were indeed sent a ring with very similar, yet incorrect specifications. Please accept our sincerest apologies form everyone here at Wedding Rings Direct, this is a very unusual circumstance and we are taking this very seriously and looking into how this could have happened. We received the ring back today, thank you. You will be reimbursed for your return postage costs. As you have requested a resize of your other ring, we would like to offer you this free of charge for the inconvenience caused and will be prioritising your rings in our workshop. In the meantime, please know that we are doing everything we can to rectify this mistake and we will be in touch via email very soon with an estimated time for re-delivery. Best wishes, Gemelle
Anonymous review via Feefo
Perfect, just what I wanted!
customer service was absolutely amazing! Would recommend to everyone!!
Anonymous review via Feefo
Beautiful ring; just what I wanted
Very happy with every aspect of their service;
Anonymous review via Feefo
A lovely piece of jewellery
Everything went like clockwork. Saved about £200 on the rings.Thank you.
Anonymous review via Feefo
Anonymous review via Feefo
Beautiful, unique ring, fits perfectly. Can't wait to wear it every day!
Clear selection process, prices beat any others I've seen and excellent service. They kept us up to date and my ring even arrived almost 3 weeks early.
Anonymous review via Feefo
Beautifully presented in a box, was an unexpected treat!
Excellent service, easy to navigate website, great offers and communication.
Anonymous review via Feefo
Very helpful and loved the sample service to gauge how the ring looks and feels to wear.
Anonymous review via Feefo
Great polite and fast service
Anonymous review via Feefo
Superb service, love the sample service
Anonymous review via Feefo
pleased with the order placed
very prompt - quality box given with wedding ring
Anonymous review via Feefo
I was so impressed with the service I sent in a hand written note. People don't really do that anymore, but I wanted to say thank you personally, and a hand written letter was the next best thing. Highly recommended. Easy and quick and you are given all the information you need in an easy to digest way. I would recommend Wedding Rings Direct over any store in the Holborn area... We know who they are.
Anonymous review via Feefo
Really please with the service, excellent communication and really helpful.
Anonymous review via Feefo
Ring is as described. No flaws and good quality. Would recommend
Communication from wedding rings direct was very good. Received regular updates on despatch. Once despatched received ring in 24 hours
Anonymous review via Feefo
Quick friendly service with a great end product. Would happily recommend to anyone
Anonymous review via Feefo
Wedding ring was absolutely perfect
Cannot fault Wedding Rings Direct and their customer service. Ordered on the Thursday and ring arrived Tuesday morning.
Anonymous review via Feefo
Excellent service. Really liked the free ring sizer and the sample ring service was invaluable. Wedding rings arrived promptly and we are pleased with the quality of them.
Anonymous review via Feefo
Efficient and good value for money service
Anonymous review via Feefo
A classic wedding ring with a perfect finish
Will recommend them. Fast und always keeping me up to date
Anonymous review via Feefo
Beautiful. Lovely weight and smoothness to it. We had it inscribed with the Roman font which is clear and makes it feel very special
Very efficient and thoughtful. We were desperate to receive the rings before Christmas and they kindly brought the delivery date forward at no extra charge and called us less than 48 hours after the order to let us know that they could manage this request.
Anonymous review via Feefo
Love love love it, couldnt be happier, cannot wait to wear it on our wedding day, looks lush, would defiently recommend to other brides to be
Anonymous review via Feefo
From start to finish the service provided was very good. We were assisted along the way by Imogen who was a massive help to us in choosing the perfect rings for our soon to be perfect day.
Anonymous review via Feefo
Really pleased a beautiful ring that fits perfectly
They delivered on time at short notice and kept me informed at every stage
Anonymous review via Feefo
Just as described on the website, beautiful and excellent quality. We could not have wished for better.
An excellent, fast service. The ring was perfect, just as described, the lovely wooden box it came in was also a nice bonus. I thoroughly recommend purchasing from you.
Anonymous review via Feefo
Love it!! Looks and feels fantastic. I can't stop touching it
The website is easy to navigate and has great product choice. The service was fast and efficient.
Anonymous review via Feefo
Appears to be a very good workmanship and packaging, satisfied to see that my request for discretion has been observed. A job well done!
Very good communication and service, prompt delivery and customer service. Website lives a few things to be desired (such as confirmation of engraving and consideration to the options chosen at the time of purchase - delivery timescales. Website less accurate than expected)
Anonymous review via Feefo
Perfect. Just what I was looking for
Very quick service. Easy to use website. Really informative. Found just what I wanted.
Anonymous review via Feefo
I was kept informed on every step of the process and they even had the rings ready earlier than was anticipated. Excellent service.
Anonymous review via Feefo
Perfect! Love the ring - exactly what I had hoped for.
Really good service - the free ring sizer was brilliant, and liked the samples as they were worth it to confirm the size and get a feel for how it looked against engagement ring etc.
Anonymous review via Feefo
Anonymous review via Feefo
Was so easy to order and both the ring sizer (which we ordered first) and the rings themselves arrived very promptly. The rings are lovely and feel really solid and well made.
Anonymous review via Feefo
We bought our wedding rings from this site. Very easy to use and you get exactly what you order. We also had our engagement ring from here too. Prices are alot cheaper and you do not lose quality of product. Highly recommended. Thankyou!
Anonymous review via Feefo
Exactly what we dreamt of.
Quick service, perfect products and great communication. Not to mention the prices are amazing!
Anonymous review via Feefo
Very high quality ring. Comfortable to wear
Fast service, excellent value
Anonymous review via Feefo
Perfect size, shape and fit. Looks great.
Excellent service. Kept up to date with order and made aware of any potential issues in good time.
Anonymous review via Feefo
Anonymous review via Feefo
Just as described in their literature
Anonymous review via Feefo
Anonymous review via Feefo
Good quality, exactly what I wanted.
Good service, reasonably priced. Only company I could find to meet my needs. Good communication.
Anonymous review via Feefo
Excellent quality, questions answered quickly and easily, product arrived in a timely manner. Very impressed.
Anonymous review via Feefo
They couldn't have been more helpful or accommodating.
Anonymous review via Feefo
Excellent service and lovely staff
Anonymous review via Feefo
Beautiful ring husband to be very happy with his ring.
Brilliant service would recommend!
Anonymous review via Feefo
Anonymous review via Feefo
Anonymous review via Feefo
Anonymous review via Feefo
Great would recommend you 10/10
Anonymous review via Feefo
Great looking rings at a good price.
Anonymous review via Feefo
WRD provided exemplary service; direct and pertinent feedback providing exceptional quality product. Would definitely recommend.
Anonymous review via Feefo
absolutely beautiful ring, fits wonderfully with neat and precise engraving.
So happy with our rings, they are beautiful. The service we received has been wonderful. Thank you so much for the advice on finishes and the service regarding delivery at this busy time of year. The sample ring service was invaluable. Thank you again!
Anonymous review via Feefo
Anonymous review via Feefo
Beautiful piece of jewellery.
We received our wedding rings today and couldn't be happier!!! They are more than perfect. The service we received by wedding rings direct has been faultless. I will definitely be recommending them to everyone!!!
Anonymous review via Feefo
Rings arrived in great condition and fitted perfect. I will be using your company again and recommending you as well
Anonymous review via Feefo
We have been married 42 years, and could not afford quality wedding rings at the time. The rings we ordered were beautiful. Simple in design, but stylish.
Anonymous review via Feefo
The rings are lovely. Perfect fit, simple and stylish, and the engraving is excellent. We are extremely happy with our purchase.
Anonymous review via Feefo
My ring is everything I hoped it would be. The quality is excellent and it is absolutely lovely. It's slightly on the large size and I'm not sure whether to have it made smaller or not.
Service was first class in all respects
Our Reply:
Hi there, Thank you so much for your feedback. I'm really glad that you are pleased with your purchase and with the service we have given. If you do think you would like the ring resized down slightly, please contact our customer service team on 01273 696 515 or drop us an email and we can advise on the process. This can be done at any time so there is no hurry if you want to see how you go with it for now. Please let us know if we can be of any further assistance or offer any advice. Kind regards Olivia Kindest regards Olivia Burgess Head of Customer Services
Anonymous review via Feefo
The engraving is very small and rough on this size ring, but that's more a general comment and less the fault of the supplier.
Great communication throughout, great sample service, great value, highly professional. Couldn't ask for more!
Anonymous review via Feefo
Initially we were cautious about buying our wedding rings from a web based company, we used the protection of our credit card and did it in good time should it all go wrong. However the service was spot on, the rings are fabulous and it cost us half the price of the highstreet (plus we got exactly what we wanted made to order). We are absolutely delighted with our rings, the price, the service and would highly recommend this company to anybody!
Anonymous review via Feefo
Excellent sample service and quick delivery of the final rings.
Anonymous review via Feefo
Fantastic service, great rings and speedy delivery! The sample service is genius!!!
Anonymous review via Feefo
The ring was finished to an excellent standard, I couldn't have asked for anything better.
The customer service cannot be faulted. They kept us informed throughout the whole process, and the staff are really friendly. The final product was superb and beautifully presented.
Anonymous review via Feefo
My fiancé has a comment that engraved text isn't sharp as she expected and a text font could be a bit bigger. In my opinion, we knew what we are going for as there were mentioned on the website that 3 mill rings aren't the best size for engraving.
Superb communication and quick respond to a customer requests. Well done!
Anonymous review via Feefo
Anonymous review via Feefo
The 3mm ring is beautiful and compliments the 7mm ring Many thanks
The website was easy to use and the service was excellent, receiving updates and the rings were delivered in the time given
Anonymous review via Feefo
Love the choices there are on the website
Anonymous review via Feefo
I was kept informed on every step of the process
Anonymous review via Feefo