209 reviews
A Court wedding ring that is round on the inside and round on the outside. This ring is a 5mm medium weight ring meaning it has an average depth of 1.7mm and is 5mm wide. Look in the customise your ring section for engraving and a selection of different finishes.. Not sure which profile or size is best? Why not use our try before you buy sample service.
30 day money back guarantee
Cheaper than the highstreet Try before you buy. Order a sample Visit our showroom
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 4.9 out of 5 based on 209 customer reviews
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Highly recommended..........
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Service rating : Excellent service, very prompt and easy to work with. Very happy with quality of product.
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Lovely rings, great quality and very happy
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Service rating : We loved our experience with WRD.They were friendly, warm and kept us updated with the progress of our rings and when they would be sent out. Very happy with our rings! Great quality and just as expected
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No feedback provided
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Excellent service from supplying the samples to delivering the ring I chose. Highly recommended
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Perfect fit & value. Great quality product! Just perfect and great customer service dealing with a last minute change.
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Service rating : Excellent service and immediate responses to all my queries and questions. Wouldn't hesitate to recommend!
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Very pleased with the quality of the ring, we were able to get the exact fit and style using sample rings. Excellent service.
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Service rating : I would highly recommend Wedding Rings Direct. Very friendly customer service and delivery was super quick once we chose our ring.
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No feedback provided
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Great rings, very happy with them. Very good customer service, very quick to respond to emails and due to the current circumstances they delivered our rings very quickly.
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Looks like a good ring and well made, nice box and delivery.Communication good.
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Service rating : Good communication, rather late sending but current COVID situation may well have impacted on this.Good fit and looks well made too.
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No feedback provided
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On this purchase i needed to speak to someone. Not just over the Internet. They had a lot of product knowledge and plenty of time to explain what i needed to know
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Great product quality
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Service rating : Great customer service and knowledge. Very helpful.
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Fantastic ring, just as I expected
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Service rating : Really great service throughout, we went for an appointment to choose the rings. This was really informative and useful to try on the different styles/sizes. Quick service once ordered and couldn't be happier with the rings. Thanks again
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Love the ring! beautiful!
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Service rating : Awesome service! Received 2 x lots of samples to try within a few days of order, and the ring came on time as expected and is fantastic! Saved our wedding ring disaster after a mishap with another provider.
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A well crafted ring, no problem experienced.
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Service rating : The order was quick and easy to complete, with good communication for the company.The ring was delivered early, and was as order. No problems experienced with purchasing wedding rings from this company.
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Good fit and finish. Very happy
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Service rating : Hassle free and speedy delivery
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just as advertised arrived in time
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Service rating : items were just as advertised and arrived in time with no stress
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Good solid ring that will last a lifetime. Wipes the floor in term of quality and value for money when compared to the high street
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Service rating : Excellent service. Friendly professional and swift
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No feedback provided
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Would certainly recommend, excellent quality
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perfect ring,excellent quality,promptly delivered.
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Service rating : the ring i ordered arrived earlier than expected. It was of excellent quality at a very competitive price
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The ring needed to be resized
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Service rating : Painless process and I liked the concept of , however the actual ring was different to the trail sizes so it had to be resized and this is something that you get charged for. 2 recommendations1) resizing should be free2) cost of the trial rings should be removed if you purchase through WRD
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Superb quality ring, would not hesitate to buy from this company again.
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Service rating : I ordered a black zirconium wedding ring, and it's beautiful, superb quality. I have purchased from this company before, and would definitely do so again.
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Great qauilty exactly what I wanted
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Service rating : Excellent choice. I had dithered so much and my fiancee was away at sea and we are marrying in a week we eventually decided on a ring but had left it to late. I phoned and explained the situation and they completely understood and put the order through on a 5 day rush. We were so greatful! I would highly recommend this company for your wedding bands. The try before you buy sevice is great I tried about 8 different rings you can keep for a week to get the feel of the size and weights. That you can wear all day so you can get a true feel of the right fit.Again would highly recommend this company
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Nothing more to say I have rated the ring 5stars.
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Service rating : We both received our rings and my husband to be, is happy with his MY ring however is 2small I did get in touch with you about returning mine for a refund as I have another ring now! we are getting married on Friday the 31st August 2016 so I didn't have time to waste, I sent you an email asking for a return request BUT you did NOT get back to me! SO that is why I have rated 3stars for my experience!!! BUT I still expect you to send me a return label as I requested...Also the delivery charge just over £24 x 2 for rings that arrived is the same package I think is a total nerve! Thank YOU.E
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Fits exactly as expected. The platinum is a little heavier than I expected, however, the shape and size are great. Ridiculously shiny, I can't wait to wear it forever.
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Service rating : Their sample service was invaluable in deciding on rings which we will be wearing for the rest of our lives. I would highly recommend, everything was timely and handled smoothly.
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Quality ring and good finsh
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Service rating : Excellent service from start to finish. Their sample service is easy to use and helps ensure you get the style and size that is right for you. Communication through the whole process was excellent, and the finished products are excellent. and exactly as ordered. And all of this for a lot less than on the high street. I would definitely recommend for anyone looking for rings of any sort.
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No feedback provided
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Great service. I unfortunately got my size wrong, but replacement process was very quick and easy, particularly given my time constraints
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Exactly as descibed looks great, fast delivery in a lovely box
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Service rating : Wonderful service, very knowledgable and helpful team. No pressure/ hard sell at show room. Fast delivery of beautiful products.
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really good quality, y fiance is very happy with this
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Service rating : the rigs fit very well. the quality is excellent.
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No feedback provided
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Friendly service, great quality and good price. Very happy.
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Better than I could have hoped for. Lovely stuff.
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Service rating : If you order you wedding ring elsewhere you are a fool. These guys are the epitome of first class customer service. A truly modern online business. Good show!
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Really delighted with the ring, it fits perfectly
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Service rating : Easy to use website. Excellent trial service and efficient with the real delivery.
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Unlimited choice naturally led to a ideal selection.
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Service rating : Impeccable.
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Product as described and as expected.
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Service rating : Sample system worked very efficiently prior to purchase.Actual purchase met all expectations set at the start. Updates were accurate and rings arrived as expected.Much better than high street prices.
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Great looking ring and my wife loves it. By getting multiple samples delivered to my home I was able to choose a size that wasn't too tight in hot weather, and not overly loose in cold weather. The engraving is clear and well executed. The hammered effect makes any scratches and dents blend right in.
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Service rating : Great customer service and very helpful when buying a ring. Their home delivery sample service is excellent in helping you choose the correct size and style.
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No feedback provided
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Very good service from end to end - sending me the ring sizer quickly, samples sent quickly and exactly what I ordered and then the rings themselves were perfect - very good quality, very impressed
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Brilliant fit, exactly as described.
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Service rating : Very efficient service and helpful customer service! Delighted with the ring! Thank you!
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No feedback provided
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a fast and reliable service...
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Exactly as it looked on website and comes in lovely presentation box.
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Service rating : The website was easy and clear to use. When the products came they were exactly as we expected and wanted. Really quick turn around on the order and great communication throughout. Would definitely recommend.
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No feedback provided
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The complete service, from ring sizer to sample rings to producing and delivering my partner's wedding ring was very easy, quick and the ring is beautiful! Very happy with the service and quality.
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Very pleased with the service and the final product. Lovely ring.
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Service rating : Delivered samples promptly which enabled us to decide on the type of ring easily. Once we had placed the order, we were kept informed right through the process. Rings then arrived when expected, and are well crafted and well presented.
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Beautifully made ring, chosen because it's big enough to look nice but not so big that it restricts day to day activities.
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Service rating : We could not be more delighted with the service from wedding rings direct, everything from the free ring sizer to the sample service and to receiving our beautiful rings! The website was easy to use, we received excellent communication via text as to the status of our orders and the nature of the internet business means that the price point was extremely competitive.The sample service was perfect for us, we enjoyed the low pressure environment without a sales person breathing down our necks and the possibility to try our rings in a normal day to day environment rather than 5 minutes in an air conditioned shop. This was a huge bonuses us and we really liked it, we will wear these rings everyday forever, it's nice to know that they will be comfortable and compatible with our lifestyle!Wedding rings direct has such a large number of styles that it was even possible to find a ring that matches my slightly unusual engagement ring without the need to go custom (although that is a service wedding rings direct offers).I really can't recommend this service highly enough, our rings have just arrived and they are exactly what we expected, they look beautiful and we can't wait to exchange them on our big day!
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Perfect color and polishing. Great quality. Better tha expected
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Service rating : Perfect product. Excellent customer service. Great sizing methods. Overall, highly recommended
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Got what it says on the box.
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Service rating : Delivered as ordered. Would use them again.
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Great finish and very comfortable
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Service rating : Brilliantly helpful staff, simple hassle free process, and great end product. We are delighted with our experience (particularly under such short time scales!) and have already recommended them to friends of ours.
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Very happy with the product!
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Service rating : Great! Very friendly! We went to their show room and tried on lots of choices. They were very good in advising us and giving us lots to chose from.
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No feedback provided
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Very quick, faster than expected. Also very clear website and order process.
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Beautiful ring, truly a mirror finish! I would highly recommend. Great service and brilliant value for money.
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Service rating : Brilliant service. The rings are beautiful, just what we wanted. We would highly recommend!!!
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The ring is beautifully made, I'm thrilled with it.
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Service rating : Love my ring, it's perfect, and it came two weeks earlier than estimated would highly recommend
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........................a
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Service rating : Great service and around £100-150 saving from the high street (or online high street retailers).I went for the 5mm medium weight court ring and this feels similar to the 'heavy' line up from Goldsmiths.
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all good ***** easy to deal with
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Service rating : Great service, brought 2 rings gold and rose gold both were superb, both my wives were really happy (joke)
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No feedback provided
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Prompt service for final rings and all initial samples; also pleased to report that my notes added to the various orders were read and acted upon. One of the easiest parts of planning our wedding!!
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No feedback provided
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Really good service. Very quick and rings were exactly what we were expecting.
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Really happy . Great price with no compromise on quality .
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Service rating : Great prices and great service. Ordered test rings to double check the perfect size before ordering the real ring. Surprised how quickly they make custom rings . Arrived very quickly :) And the best range of sizes I could find anywhere :)
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No feedback provided
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Very pleased, good quality, delivery on time, good value. Sample service good but dates didn't quite line up and our request for extra samples over the phone got forgotten about - but quickly corrected when we got in touch by email. Would be good to show lead times more obviously on the website, we left it quite close and didn't realise.
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Lovely ring very happy with my purchase
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Service rating : Good communication quick delivery
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No feedback provided
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Good quality service
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Excellent
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Service rating : Excellent
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No feedback provided
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Great service, kept in contact which is highly valued as many companies fail to do this. Great ring at a very competitive price. Can't fault at all
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Excellent product, competitive prices
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Service rating : Can't fault the service!
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Well made
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Service rating : Helpful, knowledgeable and friendly staff
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No feedback provided
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V pleased that the company was able to be a bit flexible and that they delivered by my deadline as promised.
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Exactly what I wanted. Thank you so much!
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Service rating : Friendly on the phone; keen to help!
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No feedback provided
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Quick, efficient (we used their trial size rings first) and not expensive, a great service
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Perfect
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Service rating : Great correspondence quick
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Excellent
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Service rating : Excellent
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Beautiful ring, I'm really pleased with the result, my wife to be and myself love it.
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Service rating : Extremely easy service to use, I liked how you can get samples for looking at the different styles and sizes.
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No feedback provided
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Outstanding customer service by Elle
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Indistinguishable (to my untrained eye) to the rings sold in the shop, and substantially cheaper.
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Service rating : Being able to try on samples over a few days is really valuable in getting the right ring if you're not used to wearing them. The service was fast and efficient and the ring was received in the timeline they stated.
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No feedback provided
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Really good service from initial samples to buying the final rings. Would use this company again.
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As described, very please, job done, many thanks
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Service rating : Good website, fast efficient, competitive
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No feedback provided
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Kept us well informed during the order process.
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Great.
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Service rating : Great.
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No feedback provided
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Efficient service, good website. Liked th way one can see the price of any ring
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Great company, fantastic items!
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Great!
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Rings better than expected
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Good website and advice. Ring sizing and sample services very useful
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Looks fantastic.. great presentation.. I will be buying my wedding ring from these guys also
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Great website
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Spot on size , well made , with very good presentation box . Only comment is there could be a certificate provided with the ring details for insurance purposes etc as the hall marks / stamp are so small to read.
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Spot on size , well made , with very good presentation box . Only comment is there could be a certificate provided with the ring details for insurance purposes etc as the hall marks / stamp are so small to read.
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The rings are beautiful, they're exactly what we were hoping for. The fine matt finish is beautiful for palladium.
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good customer service helping me with questions before I ordered. Once ordered the rings arrived within 3 weeks
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Love the ring just what i wanted
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Excellent service from start to finish
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Perfect fit.
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Fantastic service from WRD; first to locate the receipt for a lost wedding ring, then to provide a discount when I ordered a replacement.
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The ring seems fine but the hallmark is so small it is almost impossible to read, also the engraving is not that clear compared with our existing ring.
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I found the information given was accurate and helpful. The delivery time was actually earlier than stated. Very pleased with the service
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Great
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Great
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The ring was great, the only critism I would have would be the box it came in. The whole experience from ordering sample to arrival of the finished ring was slick and professional. The box I received the ring in looked very average. For me this was not a problem but from a brand perspective I would consider using different boxes.
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Service was great and product was delivered very quickly
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Perfect fit, and to exact specification. Exactly as expected. Fast and secure delivery. Presentation box a little olde-worldy.
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Good website and excellent (and speedy) customer service. Wide choice of rings at good prices. The free ring sizer and incredibly efficient ring trial service are also excellent.
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Very good product. Would be good to get a hand engraved option.
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Great service, incredible value and well advised through out. Would recommend.
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No feedback provided
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Quick service, decent price.
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Thanks
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Thanks
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Exactly what I wanted.
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No problems, fast delivery.
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top quality product and with beautiful engraving exactly as requested.
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First class throughout - from website, use of sample ring service, communication to speed of delivery!
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As expected!
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As expected!
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No feedback provided
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Superb service. Used the sample service initially: sample rings arrived next day and to return the rings, it was really easy! We then ordered the actual rings and requested (by e-mail) for rings to be dispatched at a specific day and they responded quickly and confirmed our request. The rings arrived on the day that we expected. Perfect experience. So quick and easy!
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Perfect fit we ordered the sample size first which was a great fit
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Quick and excellent service
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good quality ring
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Pleasent easy transaction. Liked the idea of try before you buy
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Excellent quality, delivered ahead of schedule and exactly as ordered.
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Excellent Service. very clear website, good support.
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When you consider the same ring from several different jewellery retailers was between £250 - £900 more it was a total no brainer! The samples sent made it so easy to decide. More money for the honeymoon! Any ring is gonna look the same after scratching and scuffing it from the first 2 weeks of wearing it anyway! A quality bargain!
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Excellent service, very helpful staff, fast delivery, would recommend
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As described.
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Easy to use and a great way to save on your wedding rings.
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As described.
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Easy to use and a great way to save on your wedding rings.
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my wife was really pleased with her ring
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the service was really good ,web site really easy
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Perfect
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Very helpful and loved the sample service to gauge how the ring looks and feels to wear.
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Perfect replacement for my lost ring, at a better price than the original jeweller.
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Very efficient and quality organisation. Also useful to be able to speak to real people easily in addition to the online service.
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I love my wedding ring and it looks perfect with my engagement ring.
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Such a wonderfully friendly and helpful company to deal with. Every single person I spoke to was so nice and friendly! :)
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Perfect and exactly as described
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Fast a nd efficient service
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The ring is exactly what we ordered, great quality and perfect fit! Cannot wait for our big day now!
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Website was easy and informative to use and delivery was actually even a little bit earlier than expected. Great service!
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beautiful!
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Great polite and fast service
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No feedback provided
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First class service. We were taken through ALL the options available to us without feeling in any way pressured by price or time, and are really happy with our choices. Being able to try on, and see the many many options made choosing so much easier, but I suspect the process for online ordering is pretty streamline too. Many thanks
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great quality
Service:
excellent, quick
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Very well priced. Great quality ring, looks amazing.
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WRD were absolutely fantastic, the meeting with Anthony was brilliant, the rings were very reasonably priced, and they were with us in no time. I will definitely use you again and have already been recommending you.
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excellent quality
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Very helpful service, fast delivery
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No feedback provided
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Really pleased with the whole ordering and delivery experience.
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As soon as we received the first sample the quality of the rings were obvious. It was at this point we made the decision this is where we would be purchasing our wedding rings. We have not been disappointed.
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We found the service superb. Samples were sent promptly and when I requested more to aid my decision, I never felt this was too much to ask. Rita was extremely helpful and supportive throughout.
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Great product and quality. Happy husband-to-be!
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Excellent communication and customer service
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No feedback provided
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Really please with the service, excellent communication and really helpful.
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No feedback provided
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A ray of light at a time when we thought we may not have wedding rings for our ceremony in 3 weeks time! Extremely helpful, positive and a personal service despite being online - nothing like I received in the two high street jewellers I tried, which was face to face. Plus the price is good. We used express delivery and it was worth every penny.
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No feedback provided
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A ray of light at a time when we thought we may not have wedding rings for our ceremony in 3 weeks time! Extremely helpful, positive and a personal service despite being online - nothing like I received in the two high street jewellers I tried, which was face to face. Plus the price is good. We used express delivery and it was worth every penny.
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lovely
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friendly service
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Perfect, really pleased.
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A real pleasure to deal with from start to finish. The main man Mr Edwards was kind, helpful and genuine. Can't fault the service.
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The ring is beautiful and excellent quality
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Very prompt and friendly service
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good quality
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Good quality, delievered when expected
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A lovely ring, couldn't be more pleased thank you
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So pleased with everything about this company, would recommend and will use again
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No feedback provided
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The service we received both at the National Wedding Spa and then later at the Brighton showroom was second to none. Truly likeable people operate this business.... and they know their stuff!
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No feedback provided
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Quick and efficient service, great quality product and a good price.
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Just as described
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Smooth transaction, speedy turnaround and kept informed from start to finish
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No feedback provided
Service:
Excellent service. We felt that the service was personalized and felt comfortable at all times during the consultation. Thank you.
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Fits well and the finish is great. The detail is surprisingly good!
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Easy to use with a great website. The sizes and shapes were described well, especially for someone who knows nothing about rings!
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No feedback provided
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Very pleased
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Beautifully perfect!
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Fantastic communication, great friendly service and a wonderful ring.
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Beautiful. Lovely weight and smoothness to it. We had it inscribed with the Roman font which is clear and makes it feel very special
Service:
Very efficient and thoughtful. We were desperate to receive the rings before Christmas and they kindly brought the delivery date forward at no extra charge and called us less than 48 hours after the order to let us know that they could manage this request.
Product:
Looks great and the presentation box sets it off beautifully.
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Wanted inscription etched on the ring but realised I had put a wrong number down rang up and changed this no problem
Product:
Quality product, exactly what I was looking for at the right price
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Excellent service, quality products. Would recommend.
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Exactly what we wanted great quality
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Very straight forward and fantastic customer service
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Beautiful ring - very good value
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Excellent service, good price and quality. Quick delivery
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No feedback provided
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As a return customer I was again impressed by their outstanding customer service.
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Beautiful and exactly as specified.
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Excellent customer service, the rings were exactly as requested and the short timelines we for our ceremony were easily met by Wedding Rings Direct. The whole process was easy and resulted in us owning two beautiful rings.
Product:
Beautiful and exactly as specified.
Service:
Excellent customer service, the rings were exactly as requested and the short timelines we for our ceremony were easily met by Wedding Rings Direct. The whole process was easy and resulted in us owning two beautiful rings.
Product:
Finish was good and well presented
Service:
Communication was very good, kept informed of progress and arrived in good time for wedding, was presented in a good quality presentation box
Product:
Lovely simple ring, just what I wanted and cheaper than ones I had seen elsewhere, can't wait to be wearing it.
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Wonderful friendly service choosing our rings, they gave us plenty of time so we weren't rushed in making our choice. Loved the small friendly company, much nicer than a big chain.
Product:
lovely ring feels good quality and good value for money
Service:
excellent service. all questions answered quickly. delivery all as quoted
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No feedback provided
Service:
I was kept informed on every step of the process and they even had the rings ready earlier than was anticipated. Excellent service.
Product:
Excellent quality ring, as described.
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Easy to use website and quick delivery
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I loved my wedding bands, they were exactly what I was expecting, it was a good price and I liked the fact that it had the engraving on it.
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Good and fast communication. As soon as I placed the order I was contacted.
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Quality wedding rings and much cheaper than buying on the high street.
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Good service quick delivery
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No feedback provided
Service:
Good service quick delivery
Product:
standard ring, good quality
Service:
very good, regularly updated
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Very, very pleased. None of the jewellers I asked could supply this product.
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Very helpful, and, the sample service was invaluable. Would definitely purchase from them again.
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Good quality
Service:
Excellent communication
Product:
Good quality
Service:
Excellent communication
Product:
We are happy with the product. One thing would like to suggest: We found that the weather/climate difference between Asia and Europe which make our finger size slightly different from the time we tried out in Brighton.
Service:
We went to the brighton's company directly and the staffs there are very nice. We had a good time listening their explanation and to try out different materials and sizes of the ring.
Our Reply:
Hi there, Many thanks for your feedback and kind comments regarding our showroom services. Although we make every effort to consider the natural fluctuation of our fingers throughout the day, it is tricky for us to predict sizing due to a change in location and climate. The rings you have purchased are easily resizeable. If you would like to discuss resizing you rings please contact us via email at [email protected] or call us on +44 (0)1273 696 515 and we'd be happy to give you a quote. We look forward to hearing from you. Kind regards and best wishes Gemelle Debice Head of Customer Service
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No feedback provided
Service:
Was so easy to order and both the ring sizer (which we ordered first) and the rings themselves arrived very promptly. The rings are lovely and feel really solid and well made.
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No feedback provided
Service:
All good Thanks, much cheaper than the high street but quality is the same
Product:
As described and comes in a nice box.
Service:
Wedding rings are expensive, as such one would except to be entitled to an excellent service. You do get that here. The availability of samples makes online shopping easier than IRL.
Product:
As described and comes in a nice box.
Service:
Wedding rings are expensive, as such one would except to be entitled to an excellent service. You do get that here. The availability of samples makes online shopping easier than IRL.
Product:
Real happy thanks
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Great product love it
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No feedback provided
Service:
Great price, quality and service a and happy that it was made in the uk
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Excellent
Service:
Excellent
Product:
Beautiful ring looks amazing presented in a nice box which was a nice touch
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Fantastic service from start to finish - sample service was brilliant too great website will recommend to everyone, beats trawling the shops
Product:
Perfect quality, incredibly impressed. Beautiful ring cheaper than anywhere else I could find. Came quickly and without hassle. Highly recommended.
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Fast, efficient, the cheapest I could find anywhere and quality is exceptional. Very impressed. Highly recommended.
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Very comfortable. Ring high quality
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Fast service, excellent value
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No feedback provided
Service:
Good service and quick reply to emails and queries
Product:
Perfect. Good weight!
Service:
Easy to use service. Trial rings service is very good.
Product:
Exactly what I wanted! Exactly as described, sample is excellent idea!
Service:
Ring arrived earlier than first suggested, packaged beautiful!! Price and service could not be faulted!
Product:
It's lovely, and a perfect fit.
Service:
I was really impressed with the ease of ordering and the speed of delivery. The rings were everything we'd hoped for. Thanks very much!
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No feedback provided
Service:
Very efficient and prompt service
Product:
Very good quality and price.
Service:
Very good service, website, and support staff
Product:
aa
Service:
aa
Product:
Lovely, engraving perfect and price when compared to bog standard service from the high street was brilliant. I would highly recommend the service again and already have to friends who are getting married.
Service:
They couldn't have been more helpful or accommodating.
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No feedback provided
Service:
Olivia in the sales office was fantastic and couldn't do enough to help and provided samples of alternatives when the ring chosen wasn't what we expected. Samples came very quick and new ring bought in a new style and we absolutely love it.
Product:
No feedback provided
Service:
Fast and secure. Products as described. Many thanks.
Product:
Great ring. Works perfectly with my engagement ring. Allowed me to have something different but still quite traditional at the same time.
Service:
Brilliant company with top class service. Having the opportunity to trial samples meant that I could be 100% confident when placing my final order that I would get a ring that I love.
Product:
No feedback provided
Service:
Ordered samples first, one came through was not as expected and labelled however additional samples sent straight out as replacements. Couldn't fault them!!
Our Reply:
Many thanks for your feedback. Please accept our apologies again for the slight admin error with the samples your first received. I hope that you found the service useful, and enjoy wearing your real rings! Please let us know if we can be of any help in the future. Kindest regards Olivia Burgess
Product:
Excellent quality product at very reasonable price.
Service:
Excellent service & value, good communication
Product:
Very happy
Service:
Great would recommend you 10/10
Product:
No feedback provided
Service:
Quick, easy and a great ring
Product:
It's absolutely beautiful. I gasped when I opened the box.
Service:
The customer service team at WDR have been amazing from pre- to post-sale. Big thanks from tiny Singapore. Thank you for making my perfect wedding ring possible.
Product:
Perfect
Service:
The service was excellent.
Product:
The ring is exactly what I wanted but it's one size too big and I had my finger measured the previous week so I'm pretty sure I put the right size on my order
Service:
Good service ... Website was a little buggy when I placed my order though
Our Reply:
Hi there, Many thanks for your feedback. I'm really sorry to hear that your ring is a little big. It is very rare that we send out an incorrect size as all our rings are made to order and are checked several times before being despatched, both in the workshop and during quality control. The issue of ring sizing in this country is tricky, as although there is a universal standard, sizes can still vary between jewellers much like shoe sizing. There are so many factors that can also effect your size, such as the profile, for example a band that is courted on the inside will often mean you can wear a smaller size. We measure by leading edge, and get our ring measuring sticks from the UK'S leading manufacturer of wedding rings. Please also accept our apologies for any difficulties you had using our website. We have had a couple of teething problems since the launch of our new site, we have been working hard to resolve them to get the site up and running how it should. I hope it did not cause too much inconvenience. I believe we have been in contact since and I have advised on our resize process however please do let me know if you have any further questions. Kindest regards Olivia Burgess
Product:
Stunning! Perfect for what i wanted and so smooth, beautiful and shiny!!
Service:
Great communication and updates, wonderful service, very competitive prices and our wedding rings are stunning!
Product:
No feedback provided
Service:
Friendly!
Product:
Products matched my expectations.
Service:
Very easy too use web site, good communication and efficient service.
Product:
No feedback provided
Service:
Really fast delivery and efficient service. Thank you!
Product:
No feedback provided
Service:
WRD provided exemplary service; direct and pertinent feedback providing exceptional quality product. Would definitely recommend.
Product:
No feedback provided
Service:
Very good
Product:
Very nice. Amazing price.
Service:
Very professional company. Excellent service.
Product:
Excellent - just what I wanted
Service:
Great service and reliable advice
Product:
No feedback provided
Service:
Rings arrived in great condition and fitted perfect. I will be using your company again and recommending you as well
Product:
No feedback provided
Service:
We have been married 42 years, and could not afford quality wedding rings at the time. The rings we ordered were beautiful. Simple in design, but stylish.
Product:
No feedback provided
Service:
The rings are lovely. Perfect fit, simple and stylish, and the engraving is excellent. We are extremely happy with our purchase.
Product:
No feedback provided
Service:
Brilliant. The ring is great, hall marked and exactly what I had in mind. Hand engraving is perfect and the price and service were unbeatable
Product:
It was so highly polished, I almost didn't recognise the metal. Impressive.
Service:
Great communication throughout, great sample service, great value, highly professional. Couldn't ask for more!
Product:
Very pleased
Service:
Took little longer than thought but worth the wait
Product:
Super ring very happy.
Service:
Excellent service, kept us informed very step of the way.,
Product:
Excellent quality product.
Service:
Good website, very timely service.
Product:
No feedback provided
Service:
Good value and easy
Product:
Quality gold ring beautifully made and engraved.
Service:
Excellent company and service. I would recommend Wedding Rings Direct to everyone. They cover every angle to make sure you get exactly what you want.
Product:
Elegant - had it engraved to make it extra special
Service:
I used the 4 days service to get the ring and as promised it arrived on time - a beautiful ring
Product:
Nice ring, very comfortable
Service:
Great service all round
Product:
As expected really - it's a gold wedding ring, so I expect a high standard to start with.
Service:
Polite, informed and fast turnaround. Good communication throughout process.
Product:
No feedback provided
Service:
Fabulous service, a mixture of online efficiency with good old fashioned customer service. Could not be happier with the products, and the way we were treated. As an added bonus all great value!
Product:
Lovely ring, and much cheaper than the high street. Lovely presentation box also.
Service:
Very easy, cost efficient, and arrived quickly
Product:
matching wedding rings both engraved inside, just how We wanted them. very happy
Service:
everything came on time,customer service was excellent,thankyou
Product:
good
Service:
good
Product:
No feedback provided
Service:
The service was outstanding, and we would definitely recommend them
Product:
Good so far. Probably can tell more after some time after my wedding :)
Service:
Superb communication and quick respond to a customer requests. Well done!
Product:
Excellent
Service:
Excellent
Product:
Gorgeous ring and the engraving is beautiful.
Service:
Excellent customer service and communication. Speedy delivery.
Product:
No feedback provided
Service:
Very happy with the service provided, quick delivery and excellent product. I will think of you if I am marrying again!
Product:
My only criticism would be that my finished ring seems slightly bigger than the sample hence a little loose, aside from that great
Service:
I found the website informative and the sample service was excellent.
Product:
No feedback provided
Service:
Love the choices there are on the website
Product:
No feedback provided
Service:
I was kept informed on every step of the process
Product:
No feedback provided
Service:
No feedback provided
Product:
No feedback provided
Service:
Fast delivery, excellent communication and lovely product
Product:
No feedback provided
Service:
Great communication
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