106 reviews
A Double Comfort wedding ring that is rounded on the inside, slightly flattened on the outside, with rounded edges for extra comfort. This wedding ring is a 5mm medium weight wedding ring meaning it has an average depth of 1.7mm and is 5mm wide. Look in the customise your ring section for engraving and a selection of different finishes. Not sure which profile or size is best? Why not use our try before you buy sample service.
30 day money back guarantee
Cheaper than the highstreet Try before you buy. Order a sample Visit our showroom
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Returns address:
Unit 1, Level 4, New England House
New England Street
Brighton
[email protected]
www.weddingrings-direct.com
Product rated 5 out of 5 based on 106 customer reviews
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Personal and professional service.
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The ring far exceeded my expectations, thank you
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Service rating : Fast delivery of tester rings and final product far exceeded expectations. Would definitely recommend.
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Great product, sensible prices and great customer service. There was a slight delay but I was told of it and it was only a day or so.
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Beautiful ring, beautifully styled and an item that completely lived up to my expectations and beyond!
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Service rating : This company has really great customer service, they make sure that you are aware of every single change in your order, even warning you about a small delay that never really occurred! Right from the first minute they took my order they offer as much help as you need or want and they are available to provide it! Their selection is stunning and I had a beautiful inscription. The rings are beautifully made and crafted, I was delighted with my choice and order and have absolutely no hesitation in recommending Wedding Rings Direct!
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Just as described and looks great!
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Service rating : Fantastic service! Sample rings delivered quickly and was so helpful! Our rings arrived and we're so pleased with them.
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Tried on briefly to check for fit. Lovely ring, really good quality. Can't wait for the wedding day to have it on again!
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Service rating : Very good service, clear information about delivery and good updates about the order.
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Excellent rings, just as we ordered.
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Service rating : Good service with no frills nor fuss. You book an appointment to their office/showroom in a factory style building and choose the rings you like. You then order the rings and pay using their laptop and wait for them to be made. The rings were ready in time and the communication was good. The only minor thing I disliked was that you go into their office and wait awkwardly until you can move on to the showroom.
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From start to finish, from customer service to receiving our rings 2 days later, every detail was perfect, outstanding and our rings are beautiful. Anthony was patient whilst we chose our rings, giving us advice, showing us options and providing one to one top service. We have never before had the opportunity to receive one to one service in a beautifully laid our showroom, we felt very special. Our rings arrived today and they are gorgeous. 2 x silver wedding bands with engraving on the outside in a font of our choice. They are stunning and we are so pleased with them. I would encourage anyone looking for the personal touch to give them a call and arrange an appointment. You won't be disappointed. Anthony doesnt let you leave until you are happy with your choices and yet gives a no pressure one to one service. Thank you so much Anthony and your team at WRD. Karen and Sam **
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Service rating : From start to finish, from customer service to receiving our rings 2 days later, every detail was perfect, outstanding and our rings are beautiful. Anthony was patient whilst we chose our rings, giving us advice, showing us options and providing one to one top service. We have never before had the opportunity to receive one to one service in a beautifully laid our showroom, we felt very special. Our rings arrived today and they are gorgeous. 2 x silver wedding bands with engraving on the outside in a font of our choice. They are stunning and we are so pleased with them. I would encourage anyone looking for the personal touch to give them a call and arrange an appointment. You won't be disappointed. Anthony doesnt let you leave until you are happy with your choices and yet gives a no pressure one to one service. Thank you so much Anthony and your team at WRD. Karen and Sam **
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Beutiful ring, the best customer service and excellent prices. Thank you WRD :)
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Lovely quality. Just what we wanted.
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Service rating : We were a little cautious about buying a ring over the internet without having seen it first so we called WRD as their website mentioned they had a showroom in Brighton not too far from us. They booked us in for an appointment. Anthony was very friendly and knowledgeable and he spent a couple of hours with us, discussing all the various types of rings, choice of metals, styles, finishes, etc. They had a much wider range of options than any other jeweller we had visited. Anthony helped us narrow down our choices. There was no âhard sellâ as we had experienced with other high street jewellers, and no pressure. After the consultation, Anthony gave us the product codes for the rings we had chosen, so that if we wanted to go ahead, we could place an order online, in our own time. We went ahead with the purchase and are so pleased with the rings! Weâd highly recommend WRD. They are great quality and value and we couldnât be happier with the end product.
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My h2b is very pleased - can't wait to wear it!
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Service rating : WRD happily saved us from trawling around jewellery shops and having to haggle. Great service from the free sizer and sample rings to ordering and delivery. Easy website to use, reasonable prices and quality product. Would use again but all being well won't have to! Will definitely recommend to others however.
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Lovely ring and great. Alue
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Service rating : Quick and excellent service
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Exactly what I ordered, looks great, feels great :)
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Service rating : I can't find fault with the service so far - our rings were delivered quickly and look beautiful. The excellent price being a bonus :)
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Lovely ring in quality and appearance. Lightweight. Very masculine and not obvious (blingy)
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Service rating : The free ring sizer was my first good experience, it arrived quickly and was easy to use.Being able to order samples for size and style was wonderful, I discovered I didn't want the one I originally chose. The rings themselves are beautiful in appearance and quality, my husband to be thinks his course matt titanium ring is amazing, he's over the moon, as am I with my palladium ring.I emailed because I hadn't recieved my parcel on the day I expected it and WRD were straight on it and emailed back to me in a matter of hours.
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Absolutely beautiful ring. I love it. Service was fast and efficient. Would definitely use again.
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Product great very happy
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Service rating : Great service
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Great quality and exactly as ordered from the sample provided
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Service rating : Very personable and lots of knowledge. No pressured selling of any kind. Would recommend highly
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Very please with the ring as it fully met our expectations
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Service rating : Having looked at various options I decided on Wedding Rings Direct firstly based on the reviews and then the ease of use of the website. It is a major benefit being able to order samples of designs and sizes as this takes out the guess work when ordering on line. Having decided on a particular ring the order was placed, an acknowledgement received along with a provisional delivery date which was fulfilled. In the end we were not only very happy with the ring supplied but also the service received.
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Ring is perfect size and so so comfy to wear! Nice weight to it, not too heavy, but substantial.
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Service rating : Good service and delivery on schedule. My partner's wedding ring was made to the wrong profile, but I've not included that in my rating as my ring was spot on. WRD have handled the mistake well, acknowledging their error and promising to have the replacement ring back to him in a week's time. They are also refunding the cost of his special delivery for the return. I'd happily use them again.
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As I'm a size H, it was much cheaper to buy ring online that in a high-street store. Pleased with hammered effect finish on ring. Good fit to the ring- true to size.
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Service rating : Surprisingly fast delivery. I ordered on 13/2/16, and received ring 21/2/16. Very fast delivery, especially considering it was ordered around Christmas time.
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Excellent quality of the rings we bought.
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Service rating : These have arrived really fast considering they are made to order. They also are really helpful staff and fast tracked an additional sample ring out for us to try before we committed to the purchase which was fantastic. Thank you everyone.
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My fiance thinks it is very comfortable and smart.
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Service rating : It was excellent service from start to finish. Firstly, the sample service was extremely useful when making such an important purchase online, and this alone makes WRD stand out above the rest. Our final rings look beautiful and feel very comfortable. Finally, the helpdesk staff were more than helpful when I made a mistake with my order, and they sorted it out for me immediately. I would definitely recommend Wedding Rings Direct to anyone looking to buy online.
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Lovely wedding band
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Service rating : Excellent service and lovely wedding band.
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love the ring!
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Service rating : very personal and easy to deal with
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Love this ring not only does it look good but am told it is very comfortable to wear.
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Service rating : The service I received was excellent staff very helpful.
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Excellent service - efficient, personal and genuine staff who clearly love what they do - and do it well!
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The service was very prompt. Would recommend the company to friends
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Just what we wanted
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Service rating : Great service and price
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I wonder if I can have this engraved now that it is delivered?
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Service rating : As smooth a ride as you could hope for.
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Nice finish - exactly what I wanted!!
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Service rating : Nice website and service
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My wife was really upset at losing her original wedding ring of 47 years. However this ring from you has more than made up for it. It is really good quality, fits perfectly and is really beautiful.
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Service rating : From the first getting the ring sizer, through getting a sample ring, and finally receiving a beautiful wedding ring the service was brilliant, quick, efficient and really high quality. You couldn't ask for more.
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Comments same as below
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Service rating : Pretty speedy turnaround. Sample service is a great idea and staff are very accommodating with extra samples and more time.
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Perfect. I love my ring. It's beautiful and you would find anything like it on the high street. So Impressed with this company. I will definitely be using them again for any other rings!!
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Fantastic customer service. So knowledgeable and helpful. Would highly recommend.
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Excellent and beautiful item. Fantastic value.
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Excellent service. When item was delayed they kept me up to date.
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Arrived exactly as we had ordered
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Very good website and good service. Range of ring options much better than you can get in any high street jeweller.
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The product is exactly as described, came with returns slip and how to care for the ring. Really well made.
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Cuts out the middle man. User friendly website and quick to get email you back if you have a query. Thanks
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Fiancé was delighted, looks beautiful up against her diamond eternity ring
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The whole shopping experience was superb. Website excellent, choice excellent, bespoke rings made up, needed wedding bands in a hurry and that was taken care of too. Value for money. If only all internet based companies were run like this. Special mention should go to Charlie and the team that 'made' our rings.
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very happy with it
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excellent service
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Fantastic - loved the 'sample' service to allow us to try a few shapes/styles out. The rings were beautiful, and a great price.
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Great
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Fast and friendly
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Amazing Service & Quality! Highly Reccomend
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Amazing Service & Quality! Highly Reccomend
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Excellent, friendly service with quick turnaround time.
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Lovely ring thank you
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Really helpful over the phone
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Your company's service has been nothing short of excellent throughout my entire experience, from navigating your website, ordering, receiving and returning the samples as well as timely customer service via email throughout the booking process.
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The ring I chose is everything I hoped it would be. Finish, weight, and comfort are all excellent.
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The sample ring service was extremely useful in helping me finalize my choice and fit of ring.
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Very happy
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Quick and easy, great price and God quality.
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very happy with ring
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Fast, efficient, accurate and good value service. Using the sample service was helpful to remove sizing and comfort doubts.
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Other half is very happy. Came in beautiful box too
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Great idea to get to pre try rings. Keep is up to date all the way with delivery x
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Excellent - delivered on time and well presented ;)
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Very nice ring
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Excellent service
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Perfect fit, well presented and exactly what we were after.
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Fantastic service and really friendly. The ring selection was far superior to anything on the high street and price is very competitive.
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Very impressed by quality of the rings and the speed of delivery. Very useful to be able to visit your showroom and see all the different styles/sizes there and then.
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Great, professional service. Just wish we knew before ordering our wedding rings about being able to use the Blue Light card (Brighton Police Officer) for a discount. Fantastic service and quality, we will recommended you to others. Thank you
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Fantastic service, thank you
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Easy to use service, really quick delivery
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Excellent quality
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Very helpful service, fast delivery
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Excellent service from consultation through to delivery
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Great service
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Great service and
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Great service for us! The kept us informed of our order which reassured us that they cared about our requirements.
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The rings are great. Both my partner and myself can't wait to wear them at all times. Much appreciated. Thank you guys!
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The service they proved was excellent. They kept us informed about all misshapes and unknown delays. They made sure we were included in the process at all times.
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Clear communication during all steps
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Excellent service. Really liked the free ring sizer and the sample ring service was invaluable. Wedding rings arrived promptly and we are pleased with the quality of them.
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Quick deliveries, excellent communication, convenient sample service, great online experience.
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I've written good rather than excellent as I've only just received it and don't know much about rings... I have no complaints, but I guess it'll take a while for me to find out how good and long lasting it really is. At first glance, it looks great and is exactly what I ordered though.
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Great service from very helpful people at what seems to me to be competitive prices.
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Beautiful ring, to compliment engagement ring perfectly!
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Personal, friendly service and great prices
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The final product was brilliant, the engraving was sharp and exactly what I had hoped for! I found the ring box a little tacky, my wife's platinum band came in a very well presented lined cardboard type box from a reputable private jeweler in Aberdeen.
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Quick and easy service, I was a bit sceptical of online retailers for this sort of think but your website made it very easy and I was more than impressed with the final product!
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As good as it gets. A first class product. Thank you.
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First class
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I'm extremely happy with my ring, it's just what I wanted and matched all descriptions, photographs and samples.
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I'm very impressed with the service from Wedding Rings Direct from email correspondence, sample service and the final product!
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Simply perfect. Can hardly feel it on my finger which for me is a good thing as i don't where any jewellery.
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I love them and I'm glad i listened to my future wife and bought our rings from wedding rings direct. The quality is far superior than anything we had seen with more options of finishes.
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the service was absolutely flawless, I got what I wanted, and it was delivered on time.
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Perfect fit- great quality!!
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Excellent service; kept us informed at every stage from ordering to delivery
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Very happy with the ring
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Very fast and professional service!
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Just as ordered. Excellent quality
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Very good customer service
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As described and very competitively priced. Couldn't be happier.
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Great service and quick delivery
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Very pleased with my replacement wedding ring. Did find cheaper and more expensive on other sites, but went with middle prices expecting to get the quality, which I indeed did.
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Sample service really good idea for sizing and style.
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My husband who is not used to wearing jewellery chose the double comfort, again beautifully made, an excellent weight also, and i know would have cost so much more in the shops.
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fantastic service, needed to speak to a member of staff as one of the rings I wished to order was not available for fast delivery, however after speaking to the workshop staff member assured me they could make it in time for our wedding which was two weeks away, so i was very surprised when i received an email just four days later informing that both rings had been dispatched for delivery by 1pm. the following day. excellent communication and updates throughout. would highly recommend.
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Fits very well and looks very good.
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Very clearly explained at every stage, email notifications frequently at every stage of the process,
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After using the sample service with a number of different profiles and widths, I've now received the most perfect wedding ring I could have asked for. Thank you
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Fantastic company (the sample service is genius) and incredibly helpful and friendly staff.
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Delivered as described and in perfect condition
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Great website that is easy to navigate and use with lots of detail too
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Beautiful, can't wait to be a wife and wear it proudly :-)
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Cannot fault the service we have received, from the team at the wedding show to the booking process.
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Great
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Great
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great fit as expected
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Very accommodating, agreed to refinish previously bought engagement ring so the wearing would now match the wedding band (fine matt).
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Happy...... what more can i say..
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Fantastic service from the onset. Cannot thank you enough
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This was a replacement for a lost ring.... after 26 years. This one is what it says it is..double comfort. Good price
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Excellent site, logged on here lots of times but no price increase and no annoying adds following me around.
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exactly as described
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kept up to date at all times
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Exactly what I want
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Great site, customer service and have highly recommended to friends
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Excellent customer service!!
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Lovely ring,cant wait to wear it from February !
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Brilliant and organised !
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Exactly as good as i hope the service would be
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Excellent response time to requests for both ring gauge and samples. Excellent customer service, excellent communication. All round excellent shopping experience.
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Very happy with product.
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Excellent service, lead time and value.
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No feedback provided
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Excellent service, lovely man, great rings. Very pleased- highly recommended.
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looks great but not going to wear it all the time until Nov so can't say how well it will wear.
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arrived a week early!! Bonus!!
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Great service, everyone was really helpful and I couldn't have asked for anything more.
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N/A
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Very happy with rings
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Looks and feels great.
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Easy, good communication and delivery.
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Perfect service
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Very good
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No complaints
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Exellent
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Excellent
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Perfect.
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Great service. Very quick.
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Good service, product was delayed but I was informed of this promptly.
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I had our sons name and date of birth engraved on this ring as he passed away when he was 3 hours old. The engraving is excellent and it arrived quicker than I was expecting. I would highly recommend wedding rings direct to friends and family. Many thanks!
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Excellent customer service.
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I keep trying it on everyday. Can't wait to wear it all the time.
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The service was so easy to use, and if you had any queries there was always someone at the end of the phone to talk to.
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perfect, just what i wanted
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Quick and efficient
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Weighty, beautiful and just a pleasure to wear. Thanks so much.
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Excellent service. We had a very bad experience with another online jewelry company, which made quite a big deal of their customer service. Too bad that the workmanship of the ring left MUCH to be desired. Wedding Rings Direct was very prompt, professional, and certainly delivered a quality product.
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The level of customer service was excellent!
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