A d-shape wedding ring made from hard wearing titanium with a decorative silver centre in-lay in a plait pattern, the titanium has a mat finish while the silver is polished.
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Unit 1, Level 4, New England House
New England Street
The ring is beautiful and made to a high quality. My wife loves it.
Service rating : WRD were professional and helpful throughout. They responded to all my queries quickly and thorougly before I even ordered the ring. The ring sampling service is great for making sure you order the correct size and weight. They were flexible about keeping the samples a little longer to compare with an additional sample I ordered. The quality of the final ring is excellent and arrived quicker than estimated. I'm so pleased.