An exaggerated twist makes this shaped wedding ring suitable for engagement rings with a big stone. The contours of the ring are designed to wrap around your engagement ring so that both rings sit comfortably together on your finger.
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Unit 1, Level 4, New England House
New England Street
providing a sample ring is a great idea. Felt really confident ordering my wedding ring.
Service rating : Staff are very polite and helpful. They went to great lengths to be helpful despite my rather last minute order. A big thank you. Delightful to deal with.
The ring is more beautiful than I imagined. The sample service they provide is outstanding, and the help given in ensuring I had the correct shape of ring was great.
Excellent customer service, the service they supply is excellent, I have no bad comments whatsoever. It's been a pleasure to deal with the company and to purchase from them!
No feedback provided
Very quick, good customer service. Received a call to check the products were suitable for us. Very impressed.