This wedding ring features a satin finish with highly polished bevelled edges. This image shows the item in 18ct white gold with a 8mm flat profile.
We offer the option of a full refund or exchange for items received back within 30 days of the date of dispatch, if the goods are agreed as being faulty or not as ordered. This also includes situations where the design of the ring is simply not as expected. The item must be received back in its original condition, with all original documentation where applicable.
Refunds may not be authorised for bespoke items, engraved items, shaped rings and rings received back more than 30 days after dispatch. When we do accept these items back, they will usually be subject to administration/restocking charges. We will also not refund if it is evident that more than one ring was purchased with the express intention of choosing between them and returning one for a refund.
In some cases, we will contact you before we manufacture a ring to discuss what we can do to ensure the ring will be suitable and therefore not returned. This is especially likely if the item is of high value, e.g. a full eternity ring. We reserve the right to exclude items from the 30-day refund policy, and will always contact you prior to their manufacture if this is the case.
Refunds will be made by the original method of payment.
Unit 1, Level 4, New England House
New England Street
Great rings - made to order no mistakes fit perfectly
Service rating : My partner and I had our wedding rings made at wedding ring direct. We went to the showroom to try on some examples - they were very helpful with showing us different types and materials of rings. In the end, we left picking out the perfect wedding rings which were made and delivered quickly.